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Business Broadband

Keep your business dynamic by adding a static IP address

Static IP addresses

What is an IP address?

Think of an IP address as the address of your computer on the internet. It's a series of numbers that identifies your computer on the network. That way, other computers can communicate with you and you with them and then - bingo - you're on the internet.

IP addresses are either static or dynamic.

What's the difference between static and dynamic IP addresses?

A static IP address is a fixed, permanent address that is unique to you and does not change. A dynamic IP address is one that changes every time you connect to the internet.

It's not unique to you, you'll just be allocated one from a pool of IP addresses that you'll use for the duration of that particular connection.

An easy way to think of it is to imagine that your mobile phone had a dynamic number, so it changed every time you used it. You wouldn't have a problem making calls but ...how would people call you if your number changed all the time? If mobiles worked like that, you'd need a static number.

Well, it's a similar situation with your computer. If you want other computers to be able to find yours and link directly to it, you'll need a static IP address.

Why do I need a static IP address?

Do you want to...?

  • Connect to your computer from wherever you are in the world
  • Make it easy for other computers to find yours on the internet
  • Run your own email server (and associate it with your domain name)
  • Set up your own secure Virtual Private Network
  • Improve your wireless security
  • Run your own website and FTP server
  • Run CCTV off your network
  • Use off-site server duplication

If you're interested in any of these, you should be interested in a static IP address.

How can I get a static IP address?

There are two ways you can get a static IP address.

1. If you haven't got BT Business Broadband yet, just add a static IP address to your online broadband order. Prices start from just £5.50 a month.

2. If you've already got BT Business Broadband, you can add a Static IP address via the Manage services part of the site.

Business Broadband packages - Static IP prices

  Basic Unlimited Advance Support
1 static IP monthly (ex VAT) £5.50 £5.50 £5.50
5 static IPs monthly (ex VAT) £10.50 £5.50 £5.50
Business Broadband - things you need to know

Why do we have different prices for BT Business Broadband?

The price of BT Business Broadband depends on where you are.

We have different prices depending on which of the three 'exchange pricing areas' you're in. We do this because some areas of the country are more wired than others, so wholesale broadband is more readily available.

Our prices reflect this. We're able to offer our lowest prices in areas where there is a higher availability of wholesale broadband from different providers.

Conditions for getting BT Business Broadband

  • You need to have a router for the broadband to work.
  • BT Business Broadband is not available in all areas.

See our terms and conditions


See our usage charges

BT Prompt Care

BT Business Total Broadband and BT Infinity for business is covered by our Prompt Care service as standard. In the unlikely event that you have a problem, we'll fix it by the end of the next working day after the fault is reported, Monday to Saturday. If we are late in fixing the fault, you can claim £25 through our Customer Service Guarantee scheme.

Broadband and Infinity faults reported Monday-Saturday will be fixed by 23.59 on the next working day. The broadband Customer Service Guarantee scheme covers BT Business Total Broadband Office, Office Unlimited, Advance and Advance Support, BT Infinity for business Advance and Advance Support. Claims must be made within 90 days of the fault being repaired. For successful claims, a credit for £25 will be applied to the future rental on the broadband or fibre line that experienced the fault. Exclusions apply. Full details of the Customer Service Guarantee scheme can be found at www.bt.com/terms

See our terms and conditions

The UK's favourite business broadband

Based on market share. Business broadband market size taken from OFCOM Communications Market Report 2013 - 1st August 2013.

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