Which products do you have?
How can we help you?
- Help with holiday greetings and call forwarding
What do you need help with?
- Guide to BT Cloud Voice
- Which type of Cloud Voice product have I got and where can I find help?
- How to return your BT-owned equipment for free – in three steps
Get the best from BT Cloud Voice
- Setting up
- Manage users
- Manage sites
- Manage calls
- Use voicemail
- Advanced call features
- Conferencing
- Work remotely
- Fix problems
- Analyse call data
- More about BT Cloud Voice
- Contact the Cloud Voice support team
What do you need help with?
- Set up Personal contacts and Speed dials on BT Cloud Voice
- BT Cloud Voice Feature Access Codes (FACs)
- Hunt Groups for BT Cloud Voice and how to use them
- Transfer calls in BT Cloud Voice
- Set up Do Not Disturb or Selective Call Rejection/Acceptance on BT Cloud Voice
- Set up and use Call Waiting on BT Cloud Voice
- Make Bank Holiday changes to Cloud Voice
- Put Cloud Voice calls on hold and pick up from another extension (Call Park)
- Set up and use Call Pickup on BT Cloud Voice
- Call Forwarding (call divert) on BT Cloud Voice
- Setting up User Intercept on BT Cloud Voice