Which products do you have?
Broadband and internet
Business billing
Email, security and hosting
BT Mobile
Phone line and services
Phone systems
How can we help you?
Calling Features
ISDN2e
ISDN30/30e
Call Diversion
Faults and repairs
Featureline
Calling plans
Orders and moving premises
BT Text
Call Barring
Anonymous calling
Cloud Voice Express
Payphones
Move from traditional lines to the cloud
- Contact BT Business
What do you need help with?
- Engineer call outs and costs
- BT faults: How to report payphone faults or damage
- How to make a complaint about BT Business
- The number I'm calling is permanently engaged. Could this be due to a fault?
- Can I divert calls while you repair a fault on my line?
- Can I let callers know I have a fault and that it's being repaired?
- How to track a fault online with BT Business
- I have a fault on my phone line. How do I test my equipment or wiring?
- Phone line fault FAQs
- What levels of support do BT offer for phone line faults?
- My phone line is not working. What can I do?