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BT Business help and support
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Fix a fault
Billing and payments
Track your order
Fix a fault
Billing and payments
Track your order
Which products do you have?
Broadband and internet
Business billing
Email, security and hosting
BT Mobile
Phone line and services
Phone systems
How can we help you?
Broadband speed
Cancellations, orders and returns
BT Business Hubs
Optical Network Terminator (ONT)
Fix problems
Getting started
BTnet
4G Assure, Hybrid Connect and Complete Wi-Fi
Fibre to the Premises (FTTP)
IP Addresses
BT/EE Wi-Fi and Guest Wi-Fi
What do you need help with?
How do I cancel my order?
Disposing of your old BT Business Hub
What is the BT Business compensation scheme and how do I make a claim?
Tracking your BT Business order online
Help moving premises
Business Broadband Code of Practice 'right to exit'
How do I switch my broadband and/or phone line to BT Business?
End of contract notification information
Troubleshooting order tracking problems
Tracking your BTnet order
How do I cancel a BT Business account?
How to return your BT-owned equipment for free – in three steps
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