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How to restart or reset your Hub | BT Business
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Guide to using the BT Business Smart Hub

Find our tips to get the most from your Smart Hub, from setting it up to fixing problems.

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How to restart or reset your Hub

You might want to restart your Hub after you've changed a setting or when you're trying to fix a problem.

Resetting your Hub will restore all the settings and configuration back to their factory defaults (useful if you've made a mistake or if you want to remove all the settings that you've applied). Here's how to do both.

Restart the Hub

From the Hub Manager home page -

  1. Click the Restart the Business Smart Hub button.
  2. On the next screen, click the Restart button.

Reset the Hub to factory settings

From the Hub Manager home page -

  1. Click the Advanced settings.
  2. Click System.
  3. Click Reset.
  4. Click the Factory reset my Business Smart Hub button.
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