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Guide to using the BT Business Smart Hub

Find our tips to get the most from your Smart Hub, from setting it up to fixing problems.

What do you need help with?

What do you want help with?

Connecting devices to your Smart Hub

Wireless

To connect to your Hub wirelessly, you’ll need the Hub’s wireless network name and password. They’re on the back of the Hub.

The Hub’s wireless name will be something like BTHub6-ABCD.

Select your Hub’s wireless network name from the list of network connections shown on the device that you want to connect.
Enter the password when prompted.

Or, if your device supports WPS, you can just press the WPS button on your Hub to connect without using a password.

Wired

If your device has an Ethernet port, you can use the Ethernet cable (yellow ends) instead of wireless.

Plug it into one of the four yellow Ethernet ports on the back of your hub.
Connect the other end to the Ethernet port on your device.

Additional support