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Set up and assign multiple Static IP addresses on the Smart Hub 3 | BT Business
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Your BT Business Smart Hub 3 guide

Find our tips to get the most from your BT Business Smart Hub 3, from setting it up to fixing problems, you’re in the right place.

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Set up and assign multiple Static IP addresses on the Smart Hub 3

If you have a single Static IP there's no need to configure your hub. The address is obtained automatically from the connection.

To use multiple Static IP addresses, you must have signed up for them when you ordered your BT Business Broadband service, or subscribed to them through your My BT Business account.

How do I assign Static IP addresses to a device?

From the Hub Manager home page, go to:

  1. Advanced Settings
  2. When prompted, enter the admin password and click OK
  3. Select the Multi Static IP tile
  4. Here you can enable or disable up to 5 static IP addresses for local devices
  5. Enable the address and select the device to assign to that address from the drop down menu.
  6. Press set
  7. Press save
  8. Once the Static IP address is applied to your device, you'll need to reboot the device so that it picks up the new IP address from your hub

If your device is not set to obtain an IP address automatically i.e. The address assignment is set to static instead of DHCP then the hub can't apply an IP using this method. In this case you should specify an IP address from the usable range, on your device directly. Use the Router address and subnet mask supplied with your IP range.

To remove static IP addresses from a device press the ‘disable’ button next to the corresponding rule or assign that static IP address to another device.

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