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Help with Hybrid Backup | BT Business
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Your guide to BT Hybrid Connect

Use this guide to find out how to get and set up your Hybrid Connect device, fix problems yourself, and get the best performance for your business.

What do you need help with?

Help with Hybrid Backup

Hybrid Backup equipment and how it works

What happens when Hybrid Backup is connected?

Will Hybrid Backup work if my phone line gets damaged?

Are data and speed capped on Hybrid Backup?

Does Hybrid Backup boost my Wi-Fi or broadband speed?

Does Hybrid Backup work with BT Cloud Voice and Cloud Phone?

Does Guest Wi-Fi work when Hybrid Backup is connected?

Does Hybrid Backup work when there's a power cut?

Will Hybrid Backup work with 3G?

Does Hybrid Backup switch back to broadband automatically?

Can other people use my Hybrid Backup?

What happens to my static IP?

Will Hybrid Backup work in bridge mode?

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