Digital Voice for Business package options
There are two Digital Voice for Business packages, Enhanced and Extra. Learn more about their different features to help you decide which is best for your business.
Deciding which package is best
Selecting the right package ensures that your business has the necessary tools for efficient communication and collaboration. To help you decide, you might want to consider:
- Your business size. Smaller businesses might choose the Enhanced package, while larger ones might benefit from the advanced features of the Extra package if they have additional communication requirements.
- Your specific business requirements. For example if your team needs video conferencing, or the ability to direct calls to specific groups of colleagues, the Extra package would be the best fit.
- Your budget. Each package comes at a different price point, so you can choose one that fits your budget while still meeting your needs.
Features of our Digital Voice for Business packages
Package features | Enhanced | Extra |
| Unlimited calls – unlimited for UK landlines and mobiles | ü | ü |
| UK phone number | ü | ü |
| Voicemail and call forwarding | ü | ü |
| Self-service portal | ü | ü |
| 24/7 incident report | ü | ü |
| Optional desk phones and headsets | ü | ü |
| Webex softphone – make and receive phone calls on your mobile or laptop | ü | ü |
| Hunt group organisation – direct incoming calls to colleagues in specific groups | - | ü |
| Busy lamp field – see if a colleague is busy before directing calls | - | ü |
| Auto attendant – calls are answered automatically with a menu to direct callers | - | ü |
| Shared call appearance – use multiple devices to access the same phone number | - | ü |
| Simultaneous ringing – set up multiple numbers to ring simultaneously for calls | - | ü |
| Webex Basic included – Collaborative messaging, calls, meetings and AI tools for up to 100 people | - | ü |