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Connect a Cloud Voice phone | BT Business
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Your guide to BT Cloud Voice

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Connect a Cloud Voice phone

It’s quick and easy to connect your phone with your BT Cloud Voice service.

First, BT Cloud Voice users will need an IP phone to be able to make calls. This could be a physical IP phone that sits on a desk, or a softphone which is loaded onto a mobile, tablet, or computer.

A BT Cloud Voice administrator will need to allocate an IP phone to a user, using a secure activation process to link the user account to the device.

For the BT Cloud Voice 'App' there is a username and password which the user can set up using the BT Cloud Voice portal.

Once the user has been allocated an IP phone by an administrator, follow the step-by-step instructions below:

 

 

Other phone guides

If your handset isn’t listed above and you need help getting set up, check out our full list of user guides for a range of IP phones.

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