Skip to main content
BT Cloud Voice - Your guide | Help and Support | BT Business
not-authored-help-and-support
Help & Support Banner

Your guide to BT Cloud Voice

Get the best from BT Cloud Voice

What do you need help with?

Forward calls in Cloud Voice (Call Forwarding)

With BT Cloud Voice, it's easy for you to forward incoming calls to your preferred number.

There are currently two versions of the Cloud Voice Business Portal.

If you were set up on Cloud Voice before the 16 May 2022, you’ll be using the original version. If you were set up after this date, you’ll be using the newer version of Cloud Voice accessed via My Account.


To display the right help content, select the image that matches your login screen.

Did this help?

Additional support