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Store company contacts on your device with Cloud Voice | BT Business
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Your guide to BT Cloud Voice

Get the best from BT Cloud Voice

  • Setting up

  • Manage users

  • Manage sites

  • Manage calls

  • Use voicemail

  • Advanced call features

  • Conferencing

  • Work remotely

  • Fix problems

  • Analyse call data

What do you need help with?

Store company contacts on your device with Cloud Voice

You can use ‘Phone Services’ to get hold of your personal and company contacts on your device (as long as ‘Phone Directory’ is turned on).

How do I set it up?

1. Login to the BT Cloud Voice portal
2. Select the ‘Employees’ menu
3. Select ’Features
4. Select ‘Contacts’
5. From ‘Phone Services’, click ‘Configure’

Configure Phone Services button

6. You'll now see all of the devices that you can use Phone Services with

List of devices that can be used with Phone Services

7. Tick the ‘Enable’ box and click on the ‘Device Name’ to set up Phone Services for that device

Setting up a device for Phone Services

8. Set the status, and whether you want to include personal contacts and company contacts
9. Click ‘Save’   

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