Set up Auto Attendant for Cloud Voice

BT Cloud Voice Auto Attendant uses a voice menu to transfer callers directly to an extension without going through an operator or receptionist.
 

There are currently two versions of the Cloud Voice Business Portal.

If you were set up on Cloud Voice before the 16 May 2022, you’ll be using the original version. If you were set up after this date, you’ll be using the newer version of Cloud Voice accessed via My Account.

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