Learn about Zoom Phone and how it can help your organisation. You can also find Zoom Phone support for Admins and Users.
What is Zoom Phone?
Make and receive calls on your Zoom app from your PC or mobile, with features like call transfer, recording, voicemail, and more.
How it can help your organisation
Zoom Phone offers a flexible cloud-based phone system that integrates with Zoom Meetings, making it easy to manage calls across devices.
Interested? Explore our product page
Learn more about Zoom Phone on our product page:
Help and support for Admins and Users
We have different Zoom Phone help and support available for:
- Admins.
- Users.
To help you find the right support, you can learn more about the different roles:
The role of an Admin
If you’re an Admin (also sometimes known as an Administrator), you will manage the technical setup, configuration, and ongoing maintenance of the product or service. You will typically:
- Manage user access and permissions.
- Configure settings and policies.
- Troubleshoot technical issues.
- Ensure compliance with security and organisational standards.
Our support for Admins includes setup guides, configuration options, troubleshooting steps, and advanced management tools.
The role of a User
If you’re a User, it means you use the product or service day-to-day. You will typically:
- Use the product to collaborate, communicate, or complete tasks.
- Need help with core functionality and features.
- Seek quick solutions to common issues.
Our support for Users provides how-to guides, feature overviews, and practical tips for getting the most out of the product.
Need more support with your Zoom Phone?
Get in touch with our helpdesk team who will be available to assist you.