If you do lock your BT One Phone SIM card, you'll need your PUK code, which you can find on the BT One Phone Portal in the Personal info tab under My Subscriptions. Then put the code into your phone to unlock your SIM.
What happens if I lock my BT One Phone SIM card by entering the wrong PIN three times in a row? | BT Business
not-authored-help-and-support
Additional support
Live Chat
The quickest and easiest way to contact us.
Contact us
Online, Chat, WhatsApp.