Learn about Webex Calling and how it can help your organisation. You can also find Webex Calling support for Admins and Users.
What is Webex Calling?
Webex Calling lets you make and receive calls from your Webex app or device with all the features of a regular phone, including a personal phone number, call merging, forwarding, visual voicemail, and more.
How it can help your organisation
Webex Calling provides a flexible and secure cloud-based phone system that integrates with your collaboration tools, improving communication across teams.
Interested? Explore our Webex Calling packages
Learn more about Webex Calling and the different purchase options available to your organisation.
Webex Calling purchase options
Help and support for Admins and Users
We have different Webex Calling help and support available for:
- Admins.
- Users.
To help you find the right support, you can learn more about the different roles:
The role of an Admin
If you’re an Admin (also sometimes known as an Administrator), you will manage the technical setup, configuration, and ongoing maintenance of the product or service. You will typically:
- Manage user access and permissions.
- Configure settings and policies.
- Troubleshoot technical issues.
- Ensure compliance with security and organisational standards.
Our support for Admins includes setup guides, configuration options, troubleshooting steps, and advanced management tools.
The role of a User
If you’re a User, it means you use the product or service day-to-day. You will typically:
- Use the product to collaborate, communicate, or complete tasks.
- Need help with core functionality and features.
- Seek quick solutions to common issues.
Our support for Users provides how-to guides, feature overviews, and practical tips for getting the most out of the product.
Need more support with your Webex Calling service?
Get in touch with our Cisco Webex helpdesk team who will be available to assist you.