Learn about Viva Leadership Insights and how it can help your organisation. You can also find Viva Leadership Insights support for Admins and Users.
What is Viva Leadership Insights?
Gain a deeper understanding of your organisation’s work culture and resilience with Viva Insights. It helps you spot trends, protect employee wellbeing, and build healthier work habits—so you can drive better outcomes for your employees and your business.
How it can help your organisation
Viva Leadership Insights empowers leaders with data-driven recommendations to foster a more engaged and productive workforce.
Help and support for Admins and Users
We have different Viva Leadership Insights help and support available for:
- Admins.
- Users.
To help you find the right support, you can learn more about the different roles:
The role of an Admin
If you’re an Admin (also sometimes known as an Administrator), you will manage the technical setup, configuration, and ongoing maintenance of the product or service. You will typically:
- Manage user access and permissions.
- Configure settings and policies.
- Troubleshoot technical issues.
- Ensure compliance with security and organisational standards.
Our support for Admins includes setup guides, configuration options, troubleshooting steps, and advanced management tools.
The role of a User
If you’re a User, it means you use the product or service day-to-day. You will typically:
- Use the product to collaborate, communicate, or complete tasks.
- Need help with core functionality and features.
- Seek quick solutions to common issues.
Our support for Users provides how-to guides, feature overviews, and practical tips for getting the most out of the product.
Need more support with your Viva Leadership Insights service?
Get in touch with our helpdesk team who will be available to assist you.