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Soft-ex | BT Business
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Soft-ex – support for Users

Learn about Soft-ex and how it can help your organisation. You can also find Soft-ex support for Users.

What is Soft-ex?

View and analyse your bills with over 50 detailed reports, including call-level data. Save favourites, schedule reports, and get insights through a powerful self-service dashboard.

How it can help your organisation

Soft-ex helps businesses manage telecom expenses and gain visibility into usage patterns with customisable reporting tools.

 

Help and support for Users

We have Soft-ex help and support available for Users. 

The role of a User

If you’re a User, it means you use the product or service day-to-day. You will typically: 

  • Use the product to collaborate, communicate, or complete tasks. 
  • Need help with core functionality and features. 
  • Seek quick solutions to common issues.

Support for Users

Our support for Users includes helpful guides and training videos.

Get Soft-ex support for Users

 

 

Need more support with your Soft-ex Service?

Get in touch with our helpdesk team who will be available to assist you.

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