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Smart Messaging | BT Business
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Smart Messaging – support for Admins

Learn about Smart Messaging and how it can help your organisation. You can also find Smart Messaging support for Admins.

What is Smart Messaging?

Reach your customers on their preferred channels – SMS, RCS, Email, or WhatsApp – with this cloud-based platform that simplifies communication.

How it can help your organisation

Smart Messaging improves customer engagement by enabling targeted, multi-channel outreach from a single platform.

Interested? Explore our product page

Learn more about Smart Messaging on our product page:

More about Smart Messaging

 

Help and support for Admins

We have Smart Messaging help and support available for Admins. 

The role of an Admin

If you’re an Admin (also sometimes known as an Administrator), you will manage the technical setup, configuration, and ongoing maintenance of the product or service. You will typically: 

  • Manage user access and permissions. 
  • Configure settings and policies. 
  • Troubleshoot technical issues. 
  • Ensure compliance with security and organisational standards.

Support for Admins

Our support for Admins includes setup guides, configuration options, troubleshooting steps and advanced management tools.

Get Smart Messaging support for Admins

 

 

Need more support with your Smart Messaging service?

Get in touch with our helpdesk team who will be available to assist you.

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