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Setting up your Complete Wi-Fi Plus | BT Business
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Setting up your Complete Wi-Fi Plus

Setting up your Complete Wi-Fi Plus is straightforward. The quickest and easiest way is by using the BT Business app.

Not got the app? You can still set up your Wi-Fi Plus without it.

Download from the Apple App Store
Download from the Google Play Store

1. Pair your Wi-Fi Plus with your Smart Hub 3

Make sure your hub is plugged in and switched on. Attach one end of the Ethernet cable (yellow ends) into the back of your Wi-Fi Plus and the other one in to the yellow Ethernet ports on your hub.

Plug in in the yellow Ethernet cable into the left hand yellow Ethernet port on the back of the hub.

2. Switch your Wi-Fi Plus on

Plug your Wi-Fi Plus in at the wall and press the power button.

3. Wait for the pairing to finish

The light on your Wi-Fi Plus will change colours. After a couple of minutes, the light should turn solid indigo which means that your Wi-Fi Plus is paired to your new hub.

Wi-Fi Plus will light up indigo when paired with the hub.

4. Remove the Ethernet cable and unplug the power from your Wi-Fi Plus

Unplug the Ethernet cable from both devices. The light on your Wi-Fi Plus will turn red. Wait until it turns solid indigo again and then unplug the power cable.

5. Pick a location for your Wi-Fi Plus

Move your Wi-Fi Plus to an area between your hub and where your signal needs a boost. When you think you've found it, plug in your Wi-Fi Plus and switch it on.

Keep your Wi-Fi Plus off the floor.

6. Wait for a connection

Wait for the light to turn solid indigo. If it turns orange, you might need to find a new location.

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