Skip to main content
Set up your Complete Wi-Fi Disc | BT Business
not-authored-help-and-support

Setting up your Complete Wi-Fi disc

Setting up your Complete Wi-Fi disc is straightforward. The quickest and easiest way is by using the BT Business app.

Download the BT Business app from the Apple App Store   Download the BT Business app from Google Play

Not got the app? You can still set up your disc without it. Watch this short video to set up or follow the instructions below.

Ordered a Hybrid Connect device? Then you can get connected and online straight away without your broadband being activated. Just plug your hub in and follow the instructions on the 4G Disc packaging and in the help guide.

Wi-Fi Disc setup guide

These easy steps will quickly have you up and running. You’ll need to turn off and unplug any existing hubs before you can install your Complete Wi-Fi.

1. Switch your Wi-Fi Disc on

Plug in your Wi-Fi Disc next to your Business Smart Hub 2.

Your Wi-Fi Disc will light up red when you first switch it on.

2. Plug your Wi-Fi Disc into your Business Smart Hub 2

Your Business Smart Hub 2 comes with an Ethernet cable (the one with yellow ends) ). Plug one end into your Wi-Fi disc and the other into your Business Smart Hub 2 to start pairing.

Connect your hub to your Wi-Fi Disc, by plugging in the yellow Ethernet cable into the yellow Ethernet ports on both devices.

3. Wait for pairing to finish

When pairing is finished the light on your disc will turn solid blue — this can take up to five minutes.

Your Wi-Fi Disc will light up blue when it's paired with your hub.

4. Remove the Ethernet cable

Unplug the Ethernet cable from both devices. The light on your disc will turn red — wait until it turns solid blue again before continuing.

Unplug the Ethernet cable from your Wi-Fi Disc.

5. Unplug the power cable from your disc

When your disc light turns blue, unplug the power cable.

When your Wi-Fi Disc lights up blue again, unplug it.

Follow these steps to work out the best location for your disc

Finding the best location for your Complete Wi-Fi or Complete Wi-Fi Plus

Working out the best location for your Complete Wi-Fi or Complete Wi-Fi Plus extender is straightforward.
Did this help?

Additional support