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Avaya IP Office Hunt Group | BT Business
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Hunt Group on IP Office

Find out how to change or record an IP Office Hunt Group mailbox greeting, add or remove extension users and set and record queuing announcements.

Change or record an IP office Hunt Group mailbox greeting

To change or record a Hunt Group mailbox greeting:

  1. Dial *17 from any extension.
  2. Enter the Hunt Group mailbox number.
  3. If you’re prompted to enter a password, enter the four digit password and then press the # key.
  4. Press digit 3 on your keypad.

The following options are available:

  1. Listen to greeting: Press 1 (listen to latest saved recording)
  2. Record a new greeting: Press 2 (speak after the tone)
  3. To end the recording: Press 2
  4. Save a new greeting: Press 3(if you hang up before pressing 3 the message won’t save) 
  5. Save a new greeting as a loop (as an announcement only): Press 4

Add or remove an extension user from a Hunt Group

If you need to add or remove an extension user from a Hunt Group using the IP Office Manager:

Adding an extension user to a Hunt Group

Removing an extension user from a Hunt Group

 

Hunt Group queuing announcements

How to record a Hunt Group queuing announcement

How to setup a Hunt Group queuing announcement

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