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What is BT Redcare?
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What is BT Redcare?

BT Redcare offers a secure form of alarm monitoring. The service provides continuous monitoring of a BT telephone line that links a professionally installed alarm system on your premises to an alarm receiving centre. The result is continuous protection of your property, every second of the day, 365 days a year.

Even if you already have an alarm system, adding Redcare monitoring to your existing fire alarm system will ensure that the fire brigade are immediately notified once your alarm detects a fire, even if it's early hours of the morning and there is no-one around. If you already have an alarm system, you may require a Block Terminal to enable your fire alarm to be connected into your telephone line. Your fire alarm maintainer or installer will advise if you require a Block Terminal and what charges this will incur.

BT Redcare signalling solutions are backed by the insurance industry and comply with British and European Standards for fire alarm signalling up to grade 4, which is the highest level of protection. They are also approved by the Loss Prevention Certification Board (LPCB), the independent recognised body certifying security products.

If you are having issues with your phone line, this can interfere with your alarm system. In the event of a faulty or damaged phone line you should  contact our BT Redcare team who can take the appropriate action to sort your issue.

Want to know more? Go to BT Redcare.

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