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Troubleshooting ISDN2e | BT Business
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Troubleshooting ISDN2e

How do I check a fault on my ISDN line?

When I connect to the internet I can't use the telephone – what is causing this?

If my ISDN line goes down, how do I access my calls?

My emails won't download – what should I do?

What do I do if the green Service LED has gone out?

I'm having trouble getting ISDN2e to do what I want – how can I troubleshoot this?

My computer doesn't seem to be working with ISDN2e – what should I do?

I am having trouble accessing a remote computer or with network/internet access.

I can connect to the internet at 64k, but not at 128k – why is this?

A large number of short calls are appearing on my bill – how can I avoid this?

I need to plug an extra Terminal Adaptor (TA) into my ISDN2e line, but each time I try my PBX system fails. Why is this?

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Getting started with ISDN2/2e

Find out how ISDN2e works, how to get started, what equipment you’ll need and learn about the features and benefits of ISDN2e.

Using ISDN2 and ISDN2e

Find out how ISDN2e works and look at the user guides for ISDN and ISDN Connect. Learn more about the differences between point-to-point and point-to-multipoint configuration and about the features and benefits you get with ISDN2e.

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