Learn about Microsoft 365 Copilot and how it can help your organisation. You can also find Microsoft 365 Copilot support for Admins and Users.
What is Microsoft 365 Copilot?
Boost productivity and creativity with Copilot, an AI assistant built into Microsoft Cloud. It helps you work smarter while keeping your data private with enterprise-grade security.
How it can help your organisation
Copilot enhances workflows by automating tasks, generating content, and providing intelligent suggestions—all within your Microsoft 365 apps.
Help and support for Admins and Users
We have different Microsoft 365 Copilot help and support available for:
- Admins.
- Users.
To help you find the right support, you can learn more about the different roles:
The role of an Admin
If you’re an Admin (also sometimes known as an Administrator), you will manage the technical setup, configuration, and ongoing maintenance of the product or service. You will typically:
- Manage user access and permissions.
- Configure settings and policies.
- Troubleshoot technical issues.
- Ensure compliance with security and organisational standards.
Our support for Admins includes setup guides, configuration options, troubleshooting steps, and advanced management tools.
The role of a User
If you’re a User, it means you use the product or service day-to-day. You will typically:
- Use the product to collaborate, communicate, or complete tasks.
- Need help with core functionality and features.
- Seek quick solutions to common issues.
Our support for Users provides how-to guides, feature overviews, and practical tips for getting the most out of the product.