We're making some improvements to our Manage services website that'll make it easier to use. We've started to move customers to the new site but it's going to take a while until we move everyone over. In the meantime, we're using two different sets of answers to some of our Frequently Asked Questions. This isn't ideal, we know.
To make sure you get the right answer to your question, we first need to check which Manage services website you're on.
Which Manage services website am I on?
- Sign in to Manage services
- Take a look at the screen you see after you've signed in
- Click on the image below that matches your actual Manage services screen (the new one has a purple right hand column titled Hello followed by your name)
We'll then show you the right answer to your question.