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CPI + 3.9% annual price increases for 2025

From 1 April 2025, we’re increasing the standard monthly charge of some of our services by 6.4% as outlined in your contract terms and conditions. This increase is in line with the Consumer Price Index (CPI) percentage (%) inflation rate published by the Office for National Statistics on 15 January 2025 which was 2.5% plus an additional 3.9%.

What does the price increase mean for me?

To learn what your price increases will be, find your services below.

Cloud Voice Licences

We will be increasing our standard monthly charges for Cloud Voice Licences by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Term (in months)

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Basic

12

£11.36

£12.09

24 & 36

£9.06

£9.64

60

£8.52

£9.07

Collaborate

12

£24.03

£25.57

24 & 36

£19.31

£20.55

60

£18.09

£19.25

Connect

12

£15.53

£16.53

24 & 36

£12.42

£13.22

60

£11.74

£12.50

Cloud Voice Express

We will be increasing our standard monthly charges for Cloud Voice Express Licenses by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Term ( in months)

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Cloud Voice Express

12

£28.35

£30.17

24 & 36

£24.98

£26.58

Cloud Voice Express (W60P)

12

£28.35

£30.17

24 & 36

£24.98

£26.58

Cloud Voice Express (W56H)

12

£28.35

£30.17

24 & 36

£24.98

£26.58

Cloud Voice Sharer Unlimited Call Plans

We will be increasing our standard monthly charges for Cloud Voice Sharer Unlimited Call Plans by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Sharer plan

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Cloud Voice UK Sharer Plans

500

£15.20

£16.18

1000

£30.38

£32.33

2500

£75.91

£80.77

5000

£151.80

£161.52

10000

£303.58

£323.01

20000

£539.68

£574.22

40000

£1,045.62

£1,112.54

60000

£1,484.10

£1,579.09

Cloud Voice SIP

We will be increasing our standard monthly charges for Cloud Voice SIP Trunking by the CPI inflation rate % plus3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Term (in months)

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

SIP Trunking

1

£13.50

£14.37

12

£9.47

£10.08

24

£8.11

£8.63

36

£6.76

£7.20

60

£4.06

£4.32

Cloud Voice SIP Gateway

We will be increasing our standard monthly charges for Cloud Voice SIP Gateway by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Product

Term (in months)

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Prompt

BT Cloud Voice SIP Gateway (BRI4-SBC) - per channel

12

£9.97

£10.61

24

£9.48

£10.09

36

£8.97

£9.55

60

£8.48

£9.03

BT Cloud Voice SIP Gateway (PRI1-SBC) - per channel

12

£13.01

£13.85

24

£12.35

£13.15

36

£11.70

£12.45

60

£11.05

£11.76

BT Cloud Voice SIP Gateway (PRI2-IBG)- per channel

12

£20.26

£21.56

24

£19.24

£20.48

36

£18.23

£19.40

60

£17.22

£18.33

BT Cloud Voice SIP Gateway (PRI2-SBC) -per channel

12

£23.29

£24.79

24

£22.14

£23.56

36

£20.97

£22.32

60

£19.79

£21.06

BT Cloud Voice SIP Gateway (PRI4-SBC)- per channel

12

£41.34

£43.99

24

£39.26

£41.78

36

£37.20

£39.59

60

£35.14

£37.39

Total

BT Cloud Voice SIP Gateway (BRI4-SBC) - per channel

12

£11.96

£12.73

24

£11.37

£12.10

36

£10.77

£11.46

60

£10.16

£10.82

BT Cloud Voice SIP Gateway (PRI1-SBC) - per channel

12

£15.60

£16.60

24

£14.82

£15.77

36

£14.04

£14.94

60

£13.27

£14.12

BT Cloud Voice SIP Gateway (PRI2-IBG)- per channel

12

£26.99

£28.72

24

£25.65

£27.30

36

£24.30

£25.86

60

£22.96

£24.43

BT Cloud Voice SIP Gateway (PRI2-SBC) -per channel

12

£27.94

£29.73

24

£26.55

£28.25

36

£25.16

£26.78

60

£23.76

£25.29

BT Cloud Voice SIP Gateway (PRI4-SBC)- per channel

12

£49.60

£52.78

24

£47.11

£50.13

36

£44.64

£47.50

60

£42.16

£44.86

Cloud Phone

We will be increasing our standard monthly charges for Cloud Phone Licenses by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Term (in months)

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

BT Cloud Phone Basic and Inclusive 500 UK Minutes

12

£20.26

£21.56

24,36 & 60

£17.55

£18.68

BT Cloud Phone Connect and Inclusive 500 UK Minutes

12

£26.99

£28.72

24,36 & 60

£24.30

£25.86

BT Cloud Phone Connect and Inclusive 500 UK Minutes and HD Video Meetings

12

£33.75

£35.91

24,36 & 60

£31.05

£33.04

BT Cloud Phone Connect including Unlimited UK Minutes

12

£31.05

£33.04

24,36 & 60

£28.35

£30.17

BT Cloud Phone Connect including Unlimited UK Minutes and HD Video Meetings

12

£37.79

£40.21

24,36 & 60

£35.09

£37.34

BT Cloud Phone Collaborate and Inclusive 500 UK Minutes

12

£33.75

£35.91

24,36 & 60

£31.05

£33.04

BT Cloud Phone Collaborate including Unlimited UK Minutes

12

£37.79

£40.21

24,36 & 60

£35.09

£37.34

Business Solus BT Broadband

We will be increasing our standard monthly charges for our Business Solus BT Broadband by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Product type

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Standard Fibre

Essential

£29.95

£31.87

Enhanced

£39.95

£42.51

Pro

£49.95

£53.15

Standard Fibre 38

Essential

£29.95

£31.87

Enhanced

£39.95

£42.51

Pro

£49.95

£53.15

Standard Fibre 76

Essential

£34.95

£37.19

Enhanced

£44.95

£47.83

Pro

£54.95

£58.47

Full Fibre 100

Essential

£34.95

£37.19

Enhanced

£44.95

£47.83

Pro

£54.95

£58.47

Full Fibre 150

Essential

£39.95

£42.51

Enhanced

£49.95

£53.15

Pro

£59.95

£63.79

Full Fibre 300

Essential

£44.95

£47.83

Enhanced

£54.95

£58.47

Pro

£64.95

£69.11

Full Fibre 500

Essential

£49.95

£53.15

Enhanced

£59.95

£63.79

Pro

£69.95

£74.43

Full Fibre 900

Essential

£54.95

£58.47

Enhanced

£64.95

£69.11

Pro

£74.95

£79.75

Business BT Broadband with Digital Phone Lines Packages (SoGEA & SoADSL)

We will be increasing our standard monthly charges for our Business BT Broadband with Digital Phone Line by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Product type

Inclusive

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Broadband

Essential

Digital Line

£34.95

£37.19

Digital Line + Calls

£41.95

£44.64

Enhanced

Digital Line

£44.95

£47.83

Digital Line + Calls

£51.95

£55.28

Standard Fibre

Essential

Digital Line

£34.95

£37.19

Digital Line + Calls

£41.95

£44.64

Enhanced

Digital Line

£44.95

£47.83

Digital Line + Calls

£51.95

£55.28

Pro

Digital Line

£54.95

£58.47

Digital Line + Calls

£61.95

£65.92

Standard Fibre 38

Essential

Digital Line

£39.95

£42.51

Digital Line + Calls

£46.95

£49.96

Enhanced

Digital Line

£49.95

£53.15

Digital Line + Calls

£56.95

£60.60

Pro

Digital Line

£59.95

£63.79

Digital Line + Calls

£66.95

£71.24

Standard Fibre 76

Essential

Digital Line

£39.95

£42.51

Digital Line + Calls

£46.95

£49.96

Enhanced

Digital Line

£49.95

£53.15

Digital Line + Calls

£56.95

£60.60

Pro

Digital Line

£59.95

£63.79

Digital Line + Calls

£66.95

£71.24

Business BT Broadband with Digital Phone Lines Packages (Full Fibre)

We will be increasing our standard monthly charges for our Business BT Broadband with Digital Phone Line by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Product type

Inclusive

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Full Fibre 100

Essential

Digital Line

£39.95

£42.51

Digital Line + Calls

£46.95

£49.96

Enhanced

Digital Line

£49.95

£53.15

Digital Line + Calls

£56.95

£60.60

Pro

Digital Line

£59.95

£63.79

Digital Line + Calls

£66.95

£71.24

Full Fibre 150

Essential

Digital Line

£44.95

£47.83

Digital Line + Calls

£51.95

£55.28

Enhanced

Digital Line

£54.95

£58.47

Digital Line + Calls

£61.95

£65.92

Pro

Digital Line

£64.95

£69.11

Digital Line + Calls

£71.95

£76.56

Full Fibre 300

Essential

Digital Line

£49.95

£53.15

Digital Line + Calls

£56.95

£60.60

Enhanced

Digital Line

£59.95

£63.79

Digital Line + Calls

£66.95

£71.24

Pro

Digital Line

£69.95

£74.43

Digital Line + Calls

£76.95

£81.88

Full Fibre 500

Essential

Digital Line

£54.95

£58.47

Digital Line + Calls

£61.95

£65.92

Enhanced

Digital Line

£64.95

£69.11

Digital Line + Calls

£71.95

£76.56

Pro

Digital Line

£74.95

£79.75

Digital Line + Calls

£81.95

£87.20

Full Fibre 900

Essential

Digital Line

£59.95

£63.79

Digital Line + Calls

£66.95

£71.24

Enhanced

Digital Line

£69.95

£74.43

Digital Line + Calls

£76.95

£81.88

Pro

Digital Line

£79.95

£85.07

Digital Line + Calls

£86.95

£92.52

Business Broadband with Phone Line Packages

We will be increasing our standard monthly charges for our Business Broadband with Phone Line Packages by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Broadband and Value Line

£40.22

£42.80

Broadband and Standard Line

£42.65

£45.38

Unlimited Broadband and Value Line

£46.42

£49.40

Unlimited Broadband and Standard Line

£59.25

£63.05

Unlimited Broadband, UK Calls and Value Line.

£66.00

£70.23

Unlimited Broadband, UK Calls and Standard Line.

£73.69

£78.41

Broadband Premium + Value Line w/wo Static IP

£61.27

£65.20

Broadband Premium and Standard Line w/wo Static IP

£68.83

£73.24

Broadband P, Calls + Value Line, w/wo Static IP

£75.44

£80.27

Broadband Premium, UK Calls and Standard Line w/wo Static IP

£82.87

£88.18

Business Infinity and Ultrafast Phone Line Packages

We will be increasing our standard monthly charges for our Business Infinity and Ultrafast Phone Line Packages by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Infinity and Value Line

£64.25

£68.37

Infinity and Standard Line

£72.21

£76.84

Unlimited Infinity and Value Line

£76.92

£81.85

Unlimited Infinity and Standard Line

£80.02

£85.15

Unlimited Infinity, UK Calls and Standard Line

£100.27

£106.69

Infinity Premium + Value Line, w/wo Static IP

£86.64

£92.19

Infinity Premium and Standard Line w/wo Static IP

£97.30

£103.53

Infinity P, Calls + Value Line, w/wo Static IP

£101.48

£107.98

Infinity P, Calls and Line w/wo Static IP

£110.93

£118.03

Infinity Premium, UK Calls and Standard Line w/wo Static IP

£112.55

£119.76

Ultrafast 1 + Value Line w/wo Static IP

£81.38

£86.59

Ultrafast 1 + Standard Line

£88.94

£94.64

Ultrafast 1, Value Line + Unlimited UK Calls.

£90.67

£96.48

Ultrafast 2 + Value Line w/wo Static IP

£95.67

£101.80

Ultrafast 2 + Standard Line w/wo Static IP

£98.37

£104.67

Ultrafast 2, Standard Line + Unlimited UK Calls.

£112.67

£119.89

Business Essential Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Essential Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Line

£38.21

£40.66

£41.77

£44.45

£44.19

£47.02

£44.38

£47.23

£48.05

£51.13

£49.45

£52.62

£49.59

£52.77

£53.52

£56.95

Line + Calls

£50.56

£53.80

£51.74

£55.06

£53.58

£57.01

£55.26

£58.80

£57.14

£60.80

£59.20

£62.99

£61.79

£65.75

£67.08

£71.38

£67.08

£71.38

Value Line

£30.81

£32.79

£33.68

£35.84

£36.98

£39.35

£37.04

£39.42

£37.72

£40.14

£38.68

£41.16

£40.42

£43.01

£40.49

£43.09

£43.11

£45.87

£44.55

£47.41

£48.15

£51.24

£55.56

£59.12

Value Line + Calls

£43.15

£45.92

£45.27

£48.17

£47.18

£50.20

£50.66

£53.91

£51.80

£55.12

£54.38

£57.87

£58.72

£62.48

£58.98

£62.76

Business Enhanced Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Enhanced Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Line

£50.56

£53.80

£59.26

£63.06

£60.38

£64.25

£64.78

£68.93

£65.77

£69.98

£67.02

£71.31

£69.92

£74.40

Line + Calls

£62.90

£66.93

£67.93

£72.28

£73.32

£78.02

£76.61

£81.52

£83.26

£88.59

£84.07

£89.46

Value Line

£43.15

£45.92

£48.15

£51.24

£51.85

£55.17

£53.90

£57.35

£56.68

£60.31

£58.91

£62.69

£59.30

£63.10

£61.40

£65.33

Value Line + Calls

£55.50

£59.06

£61.45

£65.39

£66.85

£71.13

£69.19

£73.62

£70.17

£74.67

£70.58

£75.10

Business Halo Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Halo Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

BB with Line

£76.48

£81.38

BB with Line

£61.67

£65.62

BB with Line

£76.48

£81.38

BB with Line + Calls

£61.67

£65.62

BB with Line + Calls

£76.48

£81.38

BB with Value Line

£74.01

£78.75

BB with Value Line

£88.83

£94.52

BB with Value Line

£80.19

£85.33

BB with Value Line + Calls

£95.00

£101.08

BB with Value Line + Calls

£86.36

£91.89

Broadband Enhanced with Line

£43.15

£45.92

Broadband Enhanced with Line

£43.15

£45.92

Broadband Enhanced with Line + Calls

£55.50

£59.06

Broadband Enhanced with Value Line

£55.50

£59.06

Broadband Enhanced with Value Line

£72.84

£77.51

Broadband Enhanced with Value Line

£79.01

£84.07

Fibre with Digital Phone Line

£101.17

£107.65

Fibre with Digital Phone Line

£55.50

£59.06

Fibre with Digital Phone Line

£70.31

£74.81

Fibre with Digital Phone Line + Calls

£62.90

£66.93

Fibre with Digital Phone Line + Calls

£77.71

£82.69

Fibre with Digital Phone Line + Calls

£61.67

£65.62

Fibre with Line

£76.48

£81.38

Fibre with Line

£69.07

£73.50

Fibre with Line + Calls

£83.89

£89.26

Fibre with Line + Calls

£76.48

£81.38

Fibre with Value Line

£61.67

£65.62

Fibre with Value Line

£69.07

£73.50

Fibre with Value Line + Calls

£83.89

£89.26

Fibre with Value Line + Calls

£61.67

£65.62

Business Fibre with Phone Package

We will be increasing our standard monthly charges for our Business Fibre Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Product type

Inclusive

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Fibre <15

Enhanced

Line

£65.77

£69.98

Line + Calls

£73.32

£78.02

Value Line

£59.30

£63.10

Value Line + Calls

£66.85

£71.13

Fibre 150

Enhanced

Line

£71.17

£75.73

Line

£76.56

£81.46

Line + Calls

£78.72

£83.76

Line + Calls

£84.11

£89.50

Value Line

£64.69

£68.84

Value Line

£70.09

£74.58

Value Line + Calls

£72.24

£76.87

Value Line + Calls

£77.64

£82.61

Fibre 300

Enhanced

Line

£76.56

£81.46

Line

£81.96

£87.21

Line + Calls

£84.11

£89.50

Line + Calls

£89.51

£95.24

Value Line

£70.09

£74.58

Value Line

£75.48

£80.32

Value Line + Calls

£77.64

£82.61

Value Line + Calls

£83.03

£88.35

Fibre 76

Essential

Line

£49.59

£52.77

Line

£54.98

£58.50

Line + Calls

£57.14

£60.80

Line + Calls

£62.53

£66.54

Value Line

£43.11

£45.87

Value Line

£48.51

£51.62

Value Line + Calls

£50.66

£53.91

Value Line + Calls

£56.06

£59.65

Enhanced

Line

£65.77

£69.98

Line

£71.17

£75.73

Line + Calls

£73.32

£78.02

Line + Calls

£78.72

£83.76

Value Line

£59.30

£63.10

Value Line

£64.69

£68.84

Value Line + Calls

£66.85

£71.13

Value Line + Calls

£72.24

£76.87

Full Fibre 76

Essential

Line

£50.56

£53.80

Line

£54.33

£57.81

Line

£61.73

£65.69

Line + Calls

£65.37

£69.56

Value Line

£43.15

£45.92

Value Line + Calls

£57.97

£61.69

Business Halo Standard Fibre Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Fibre Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Fibre 150 Enhanced with Line

£48.51

£51.62

Fibre 150 Enhanced with Line + Calls

£59.30

£63.10

Fibre 150 Enhanced with Value Line

£48.51

£51.62

Fibre 150 Enhanced with Value Line

£64.30

£68.42

Fibre 300 Enhanced with Line

£58.90

£62.67

Fibre 300 Enhanced with Line + Calls

£69.69

£74.16

Fibre 300 Enhanced with Value Line

£64.30

£68.42

Fibre 300 Enhanced with Value Line

£75.09

£79.90

Fibre 76 Enhanced with Digital Line

£69.69

£74.16

Fibre 76 Enhanced with Digital Line

£80.48

£85.64

Fibre 76 Enhanced with Line

£75.09

£79.90

Fibre 76 Enhanced with Line + Calls

£80.88

£86.06

Fibre 76 Enhanced with Line (12m)

£37.72

£40.14

Fibre 76 Enhanced with Premium Digital Line

£48.51

£51.62

Fibre 76 Enhanced with Premium Digital Line

£44.19

£47.02

Fibre 76 Enhanced with Value Line

£54.98

£58.50

Fibre 76 Enhanced with Value Line

£53.51

£56.94

Fibre 76 Enhanced with Value Line

£64.30

£68.42

Fibre Enhanced with Digital Line

£60.50

£64.38

Fibre Enhanced with Digital Line

£55.50

£59.06

Fibre Enhanced with Line

£67.84

£72.19

Fibre Enhanced with Line + Calls

£72.84

£77.51

Fibre Enhanced with Premium Digital Line

£80.19

£85.33

Fibre Enhanced with Premium Digital Line

£91.36

£97.21

Fibre Enhanced with Value Line

£53.51

£56.94

Fibre Enhanced with Value Line + Calls

£64.30

£68.42

Full Fibre Enhanced with Digital Phone Line

£59.98

£63.82

Full Fibre 76 with Digital Phone Line

£83.89

£89.26

Full Fibre 76 with Digital Phone Line

£81.42

£86.64

Full Fibre 76 with Digital Phone Line

£101.23

£107.71

Full Fibre 76 with Digital Phone Line + Calls

£87.59

£93.20

Full Fibre 76 with Digital Phone Line + Calls

£102.40

£108.96

Full Fibre 76 Enhanced with Digital line

£65.77

£69.98

Full Fibre 76 Enhanced with Digital line

£81.56

£86.78

Full Fibre 76 Enhanced with Premium Digital Line

£48.51

£51.62

Full Fibre 76 Enhanced with Premium Digital Line

£64.30

£68.42

Full Fibre 77 with Digital Phone Line + Calls

£93.76

£99.77

Business Halo Full Fibre Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Halo Full Fibre Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Full Fibre 150 with Digital Phone Line

£76.48

£81.38

Full Fibre 150 with Digital Phone Line

£69.07

£73.50

Full Fibre 150 with Digital Phone Line

£83.89

£89.26

Full Fibre 150 with Digital Phone Line + Calls

£74.01

£78.75

Full Fibre 150 with Digital Phone Line + Calls

£88.83

£94.52

Full Fibre 150 with Digital Phone Line + Calls

£81.42

£86.64

Full Fibre 150 Enhanced with Digit

£65.77

£69.98

Full Fibre 150 Enhanced with Premium Digital Line

£48.51

£51.62

Full Fibre 150 Enhanced with Premium Digital Line

£59.30

£63.10

Full Fibre 300 with Digital Phone Line

£96.23

£102.39

Full Fibre 300 with Digital Phone Line

£61.67

£65.62

Full Fibre 300 with Digital Phone Line

£76.48

£81.38

Full Fibre 300 with Digital Phone Line + Calls

£66.67

£70.94

Full Fibre 300 with Digital Phone Line + Calls

£74.07

£78.82

Full Fibre 300 with Digital Phone Line + Calls

£72.84

£77.51

Full Fibre 300 Enhanced with Digital Phone Line

£54.98

£58.50

Full Fibre 300 Enhanced with Digital Phone Line

£65.77

£69.98

Full Fibre 300 Enhanced with Premium Digital Line

£53.90

£57.35

Full Fibre 300 Enhanced with Premium Digital Line

£64.69

£68.84

Full Fibre 500 with Digital Phone Line

£80.24

£85.38

Full Fibre 500 with Digital Phone Line

£69.07

£73.50

Full Fibre 500 with Digital Phone Line

£83.89

£89.26

Full Fibre 500 with Digital Phone Line + Calls

£69.07

£73.50

Full Fibre 500 with Digital Phone Line + Calls

£83.89

£89.26

Full Fibre 500 with Digital Phone Line + Calls

£69.07

£73.50

Full Fibre 500 Enhanced with Digital Phone Line

£60.38

£64.25

Full Fibre 500 Enhanced with Digital Phone Line

£76.17

£81.05

Full Fibre 500 Enhanced with Premium Digital Line

£59.30

£63.10

Full Fibre 500 Enhanced with Premium Digital Line

£70.09

£74.58

Full Fibre 900 with Digital Phone Line

£108.57

£115.52

Full Fibre 900 with Digital Phone Line

£69.07

£73.50

Full Fibre 900 with Digital Phone Line

£83.89

£89.26

Full Fibre 900 with Digital Phone Line + Calls

£55.50

£59.06

Full Fibre 900 with Digital Phone Line + Calls

£67.84

£72.19

Full Fibre 900 with Digital Phone Line + Calls

£55.50

£59.06

Full Fibre 900 Enhanced with Digital Phone Line

£48.51

£51.62

Full Fibre 900 Enhanced with Digital Phone Line

£59.30

£63.10

Full Fibre 900 Enhanced with Premium Digital Line

£48.51

£51.62

Full Fibre 900 Enhanced with Premium Digital Line

£59.30

£63.10

Business Essential Superfast Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Superfast Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Line

£55.26

£58.80

£55.56

£59.12

£60.26

£64.12

£67.02

£71.31

£67.96

£72.31

£73.82

£78.55

£75.71

£80.56

Line + Calls

£62.90

£66.93

£68.75

£73.15

£80.31

£85.45

£87.32

£92.91

£90.15

£95.92

Value Line

£43.15

£45.92

£47.18

£50.20

£48.15

£51.24

£52.18

£55.52

£55.55

£59.11

£58.91

£62.69

£60.73

£64.62

£67.08

£71.38

Value Line + Calls

£55.50

£59.06

£60.67

£64.56

£72.90

£77.57

£79.22

£84.30

£81.52

£86.74

Business Enhanced Superfast Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Superfast Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Line

£62.90

£66.93

£67.90

£72.25

£80.50

£85.66

£82.78

£88.08

£85.01

£90.46

£92.99

£98.95

Line + Calls

£75.24

£80.06

£95.12

£101.21

£103.50

£110.13

£107.28

£114.15

Value Line

£55.50

£59.06

£60.50

£64.38

£70.37

£74.88

£72.41

£77.05

£75.37

£80.20

£76.93

£81.86

£81.93

£87.18

£84.34

£89.74

Value Line + Calls

£67.84

£72.19

£82.71

£88.01

£95.41

£101.52

£98.65

£104.97

Business Halo Superfast Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Halo Superfast Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Superfast with Digital Phone Line

£67.84

£72.19

Superfast with Digital Phone Line

£60.50

£64.38

Superfast with Digital Phone Line

£72.84

£77.51

Superfast with Digital Phone Line

£66.67

£70.94

Superfast with Digital Phone Line

£79.01

£84.07

Superfast with Digital Phone Line + Calls

£72.84

£77.51

Superfast with Digital Phone Line + Calls

£85.19

£90.65

Superfast with Digital Phone Line + Calls

£74.01

£78.75

Superfast with Line

£86.36

£91.89

Superfast with Line

£80.19

£85.33

Superfast with Line

£92.53

£98.46

Superfast with Line + Calls

£48.15

£51.24

Superfast with Line + Calls

£60.50

£64.38

Superfast with Line + Calls

£55.56

£59.12

Superfast with Value Line

£62.90

£66.93

Superfast with Value Line

£60.50

£64.38

Superfast with Value Line

£72.84

£77.51

Superfast with Value Line + Calls

£67.90

£72.25

Superfast with Value Line + Calls

£80.24

£85.38

Superfast with Value Line + Calls

£55.50

£59.06

Superfast Enhanced with Digital Phone Line

£59.30

£63.10

Superfast Enhanced with Digital Phone Line

£70.09    

£74.58

Superfast Enhanced with Digital Phone Line

£64.69    

£68.84

Superfast Enhanced with Digital Phone Line + Calls

£75.48    

£80.32

Superfast Enhanced with Digital Phone Line + Calls

£70.09    

£74.58

Superfast Essential with Digital Phone Line

£80.88    

£86.06

Superfast Essential with Digital Phone Line

£53.51    

£56.94

Superfast Essential with Digital Phone Line + Calls

£64.30    

£68.42

Superfast Essential with Digital Phone Line + Calls

£48.51    

£51.62

Business Ultrafast Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Ultrafast Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Inclusive

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Ultrafast 1

Line

£80.24

£85.38

£101.29

£107.78

£105.25

£111.99

£109.44

£116.45

Line + Calls

£92.59

£98.52

£113.64

£120.92

£118.75

£126.35

£124.00

£131.94

Value Line

£72.84

£77.51

£93.88

£99.89

£97.16

£103.38

£100.93

£107.39

Value Line + Calls

£85.19

£90.65

£101.23

£107.71

£115.24

£122.62

£115.65

£123.06

Ultrafast 2

Line

£81.42

£86.64

£116.10

£123.54

£126.44

£134.54

£131.84

£140.28

Line + Calls

£98.76

£105.09

£123.44

£131.35

£139.92

£148.88

£141.27

£150.32

Value Line

£74.01

£78.75

£103.70

£110.34

£118.35

£125.93

£123.20

£131.09

Value Line + Calls

£91.36

£97.21

£121.04

£128.79

£131.84

£140.28

£132.65

£141.14

Business Halo Ultrafast Broadband with Phone Package

We will be increasing our standard monthly charges for our Business Halo Ultrafast Broadband with Phone Package by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Ultrafast 1 with Line

£72.84

£77.51

Ultrafast 1 with Line

£62.90

£66.93

Ultrafast 1 with Line

£75.24

£80.06

Ultrafast 1 with Line + Calls

£66.67

£70.94

Ultrafast 1 with Line + Calls

£74.01

£78.75

Ultrafast 1 with Line + Calls

£74.07

£78.82

Ultrafast 1 with Value Line

£81.42

£86.64

Ultrafast 1 with Value Line

£72.84

£77.51

Ultrafast 1 with Value Line

£85.19

£90.65

Ultrafast 1 with Value Line + Calls

£80.24

£85.38

Ultrafast 1 with Value Line + Calls

£92.59

£98.52

Ultrafast 1 with Value Line + Calls

£53.51

£56.94

Ultrafast 1 Enhanced with Digital Phone Line

£64.30

£68.42

Ultrafast 1 Enhanced with Digital Phone Line + Calls

£59.98

£63.82

Ultrafast 2 with Line

£60.50

£64.38

Ultrafast 2 with Line

£42.72

£45.46

Ultrafast 2 with Line + Calls

£49.19

£52.34

Ultrafast 2 with Line + Calls

£64.30

£68.42

Ultrafast 2 with Value Line

£59.98

£63.82

Ultrafast 2 with Value Line

£53.51

£56.94

Ultrafast 2 with Value Line + Calls

£70.77

£75.30

Ultrafast 2 with Value Line + Calls

£53.51

£56.94

Ultrafast 2 Enhanced with Digital Phone Line

£70.77

£75.30

Ultrafast 2 Enhanced with Digital Phone Line + Calls

£61.67

£65.62

Static IP

We will be increasing our standard monthly charges for Static IP by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

1 Static IP Address

£7.84

£8.35

5 Static IP Addresses

£15.53

£16.53

Traditional Business Phone Lines

We will be increasing our standard monthly charges for PSTN and Featureline Business Phone Lines by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Term
(in months)

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Value Phone Line

12

£34.02

£36.20

24

£29.97

£31.89

Standard Phone Line

12

£41.85

£44.53

24

£39.68

£42.22

Critical Phone Line

12

£50.34

£53.57

24

£48.45

£51.56

Remote Call Forwarding (RCF)

12

£62.89

£66.92

Featureline Compact

12

£43.33

£46.11

36

£41.17

£43.81

60

£39.00

£41.50

Featureline Standard

12

£52.63

£56.00

36

£49.80

£52.99

60

£45.89

£48.83

Featureline Corporate (Analogue)

12

£62.21

£66.20

24

£59.25

£63.05

60

£56.13

£59.73

Featureline (Digital)

12

£92.03

£97.92

24

£87.44

£93.04

60

£80.70

£85.87

Switch Assurance Option Fees

We will be increasing our standard monthly charges for Switch Assurance Option Fees by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Increase from 1 April 2025

BT MiVoice

6.4%

BT Versatility

Quantum

IP Office

Business ISDN Lines

We will be increasing our standard monthly charges for our ISDN2e and ISDN30 Lines by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Term
(in months)

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

ISDN2 (Low Start) channel

12

£44.14

£46.97

36

£41.71

£44.38

60

£39.55

£42.09

ISDN2 (Start Up) channel

12

£67.08

£71.38

36

£63.83

£67.92

60

£60.18

£64.04

ISDN2 (Call Plan) channel

12

£91.62

£97.49

36

£87.17

£92.75

60

£82.59

£87.88

ISDN30 with DDI

12

£46.02

£48.97

36

£43.74

£46.54

60

£41.44

£44.10

ISDN30 no DDI

12

£40.09

£42.66

36

£38.34

£40.80

60

£36.31

£38.64

BT Business Calling Features

We will be increasing our standard monthly charges for BT Business Calling Features by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

Featureline Direct Call (Timed)

£3.80

£4.05

Featureline Local Link Line

£3.80

£4.05

Featureline Hunt Group Queuing

£4.33

£4.61

BBV - Call Minder for Business VOIP

£5.14

£5.47

BT Calling Features Pack 1

£6.22

£6.62

Solus Calling Features priced at £6.22

£6.22

£6.62

Featureline Compact Hunt Group Facility - per Line

£6.63

£7.06

Call Minder Extensions

£7.31

£7.78

Featureline Remote Diversion

£8.92

£9.50

Choose to Refuse

£9.20

£9.79

Call Minder Premier (5 mailboxes)

£10.00

£10.64

Anonymous Call Reject

£10.27

£10.93

Call Minder Premier (5+2 mailboxes)

£10.81

£11.51

BT Calling Features Pack 2 - 4

£11.36

£12.09

Solus Calling Features priced at £11.36

£11.36

£12.09

BT Calling Features Pack 5 - 9

£15.80

£16.82

Smart Divert 2 ValuePack

£16.20

£17.24

Smart Divert Plus with Bypass number

£16.20

£17.24

Call Diversion+2 ValuePack

£16.61

£17.68

Smart Divert 3 ValuePack

£21.60

£22.99

Caller Redirect

£26.73

£28.45

Smart Divert 4 ValuePack

£26.73

£28.45

BT direct connect

£29.70

£31.61

DDI Caller Redirect (Formerly CNI)

£31.18

£33.18

ISDN Calling Features

We will be increasing our standard monthly charges for ISDN Calling Features by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

ISDN 2 DDI (PER DDI NO.)

£0.83

£0.89

ISDN 2e Single Number DDI

£0.83

£0.89

ETSI ISDN – Additional MSN

£2.30

£2.45

ISDN2E – 2 NUMBER MSN

£2.30

£2.45

ISDN2e additional 5 number MSN (total 8 no’s MAX)

£5.95

£6.34

ISDN: three party calls

£6.36

£6.77

ISDN2e selective OCB features

£6.63

£7.06

Solus ISDN2e Calling Features priced at £6.63

£6.63

£7.06

ACR for ISDN 2/2e ISDN 30 & PSTN Multi-line Group

£10.14

£10.79

ISDN: multiple subscriber numbering

£15.40

£16.39

ISDN 30 DDI (PER DDI NO.)

£0.83

£0.89

ISDN30E SINGLE NUMBER DDI

£0.83

£0.89

ISDN 30e Customer controlled Call forwarding features

£6.63

£7.06

ISDN30 SELCTVE OCB features

£6.63

£7.06

ISDN30 Call Forwarding features

£6.63

£7.06

Solus ISDN30 Calling features priced at £6.63

£6.63

£7.06

ISDN30 Presentation Number 3-5

£6.76

£7.20

ISDN30 Presentation Number

£7.03

£7.48

ISDN 30: DDI facility per channel

£17.96

£19.11

ISDN 30: DDI facility per site

£249.88

£265.88

BT Call Package Option Fees

We will be increasing our standard monthly charges for BT Call Package Options Fees by the CPI inflation rate % plus 3.9% as outlined in our terms and conditions of contract. The charges below are monthly (please bear this in mind if you receive a quarterly bill).

All charges shown exclude VAT.

Product

Monthly price up to 31 March 2025

Monthly price from 1 April 2025

BT Business Call Essentials UK Unlimited

£20.12

£21.41

Cloud Voice Express UK Unlimited Call Package

£17.42

£18.54

BT Business Complete

£19.58

£20.84

BT Business Complete

£31.72

£33.76

BT Business one Plan Traditional

£37.11

£39.49

BT Business one Plan Traditional

£36.45

£38.79

BT Business one Plan Traditional

£35.77

£38.06

BT Business one Plan Traditional

£35.09

£37.34

BT Business one Plan Traditional

£34.43

£36.64

BT Business One Plan/Business One Plan Plus

£25.65

£27.30

BT Business One Plan/Business One Plan Plus

£24.98

£26.58

BT Business One Plan/ Business One Plan Plus

£24.30

£25.86

BT Business One Plan/Business One Plan Plus

£22.96

£24.43

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