If you’re a global or managed service customer, you can use My Account – previously known as Customer Hub – to easily manage your BT Business accounts online. You can do things like:
- Open new accounts.
- Track orders.
- Manage all your billing information.
- Pay your bills.
- Report incidents and track them.
- Monitor service performance.
- Find out about planned engineer works.
How do I log in?
1. First, go to our My Account page with two login options:
2. Select the My Account for large and global businesses option.
3. You’ll be taken to another page. You’ll now need to accept the terms and conditions before logging in.
4. Once you’ve done this, enter your email or username and select Next.
5. Then, enter your password and select Next.
6. You should now be taken to your My Account dashboard.
Want to learn more?
You can get more help with setting up, logging in and using My Account on our user support page.