How do I pay my BT Business bill?

Set up a Direct Debit with your UK bank or building society. Your bills look after themselves, as long as funds are in your account.

Pay by Direct Debit using a sole signatory bank account

To set up a Direct Debit using an account held by one person:

1. Log in to My Account
2. Select Billing in the task bar then Billing Overview.
3. Select Pay Bills, then from the dropdown menu select Pay by Direct Debit.
4. Choose the billing account(s) you want to set up Direct Debit for, and select Next.
5. Enter your bank or building society details.
6. Select Confirm to complete your Direct Debit set up.

Pay by Direct Debit using a non sole signatory bank account

To set up a Direct Debit using an account that requires more than one signature to authorise payment:

1. Log in to My Account
2. Select Billing in the task bar then Billing overview.
3. Select Pay Bills, then from the dropdown menu select Pay by Direct Debit.
4. Choose the billing account(s) you want to set up Direct Debit for, scroll down and select Non sole signatory, then select Next.
   
5. Check the billing address shown for the selected account(s) is correct, then select Confirm to complete your Direct Debit set up request.
   
6. Because more than one signature is needed to authorise payments from the bank account you're using for Direct Debit, we'll post a Direct Debit instruction for the other signatories to complete. Your Direct Debit will be set up once we receive the completed signed instructions back.

With My Account, pay by credit or debit card. Or (if you're set up to do so) by Apple Pay or Google Pay. Make a full or part payment of as many bills as you like, even across accounts, in one quick, simple transaction.

Here’s how:

1. Log in to My Account
2. Select Billing in the task bar, then Billing overview.
   
3. Select Pay bills, then Pay by card.
   
4. Select the bill(s) you want to pay.
   
5. Confirm the bill amounts (which will default to the full bill amount for the selected bill, this can be overtyped for a partial payment).
   
6. Check the total amount to be paid for the selected bill(s) and bill amounts. Confirm total.
   
7. Select the payment method by clicking the Google Pay or Apple Pay logos for digital wallet payments or entering the card details for a debit/credit card payment. Select Pay now.
   
8. Your payment information will be verified and confirmation of the transaction (success or re-try) will be given.

Watch our short video to see paying online in action.

Check out our BT Business billing series on YouTube for more step-by-step videos.

Set up a fast BACS payment through your accounts payable system if you have one. Or with a call to your bank.

If we bill you in British pounds, please use these details for payment:

• Payee name: BT Business
• Sort code: 20-00-00
• Account number: 00835757
• Payment reference: your BT account number

If we bill you in any other currency, please use these details to pay:

• IBAN: GB20BARC20000000835757
• SWIFT: BARCGB22

Make sure we can update your account

We like to update your BT accounts fast as we can. So when you pay us by BACS you need to tell us:

• the accounts your payment covers
• bill references for the bills you’re paying
• the amount for each bill you’re paying.

Please email us at bacs-remittance@bt.com or if you prefer, write to us at BT plc, PO Box 334, Sheffield, S98 1BT.

Pay on a call to your bank or on its website.

If we bill you in British pounds, please use these details for payment:

• Payee name: BT Business
• Sort code: 20-00-00
• Account number: 00835757
• Payment reference: your BT account number

If we bill you in a currency other than British pounds, please use these details to pay:

• IBAN: GB20BARC20000000835757
• SWIFT: BARCGB22

Make sure we can update your account

We like to update your BT accounts fast as we can. So when you pay us by online or telephone banking you need to tell us:

• the accounts your payment covers
• bill references for the bills you’re paying
• the amount for each bill you’re paying.

Please write to us with these details at BT plc, PO Box 334, Sheffield, S98 1BT. Or email us at bacs-remittance@bt.com.

Call our automated payment service on 08702 405566. You'll need the account number (which can be found on the top right hand corner of your bill) for the bill you’re paying, plus your debit or credit card details.

If you get paper bills, you can also pay by cheque. Here’s how:

1. Complete the tear-off slip at the bottom of your paper bill.
2. Make your cheque payable to British Telecommunications plc.
3. Write your BT account number on the back of the cheque.
4. Post your cheque and the tear-off slip to:

BT plc
PO Box 334
Sheffield
S98 1BT.