How do I report a mobile phone fault?

You can fix many problems with BT mobile yourself, here are the answers to some of the most common ones:

• How do I set up call divert on my mobile?
• How do I reduce my mobile data use?

Can't see your problem here?

Go to Mobile services help to see all our FAQ's.

Still need to report a fault?

Please contact our helpdesk. You'll find their contact details by clicking the 'Contact us' link on this page.