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My mobile data isn't working | BT Business
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My mobile data isn't working

If you're having problems connecting to the internet using mobile data, try these quick fixes first:

  • Go to Settings and make sure mobile data is switched on
  • If you have a 4G device, go to Settings and check 4G is switched on
  • Check your Network mode is set to automatic
  • Try switching your phone off and back on

If these haven’t put things right for you, here are more things you can try to get mobile data working:

Check your mobile coverage

Reset your network settings

Update your software or check your data

Connect using wi-fi instead of mobile data

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