BT Billing Analyst

There are four report categories:

• Summary Reports – View reports on Usage, One Off Charges and Credits, Recurring Charges, Adjustments and Discounts.
  
  
• Itemised Reports – Reports detailing the calls on the bill. Identify the most expensive calls made, the most frequent call destinations, calls to or from specific numbers, telemarketing calls, calls to Directory Enquiries, and a host of other targeted reports. This also includes the ability to highlight calls made outside working hours, and calls between company sites.
  
  
• Private Circuit Reports – View reports dedicated to your Private Circuits. Individual reports are dedicated to each charge type, e.g. Network, Equipment or Maintenance charges. You can also view reports on each specific Circuit, Account-level charges, Part and Broken Rentals, and many others.
  
  
• Mobile Handset Reports – Reports dedicated to the mobile handsets used by your organisation. View the most expensive calls made, the most frequent called numbers or calls with longest duration.

Other reports show all charges associated with each handset, all calls to or from a chosen number, call trends, a daily/hourly call summary, and more.

BT Billing Analyst also includes various other management facilities, such as:

• Phone book – assign names to any numbers for display on reports.
• Inter-Site Management – Identify and name numbers within company sites, allowing analysis of call traffic between sites.
• Call Tagging – identify calls automatically as Business or Private, based on the called number, call type or call time, or add your own tags, allowing you to monitor telephone use.
• Password protection – limit access to BT Billing Analyst by assigning a username and password.
• Mobile On-Net Management – identify On-Net calls from Mobile numbers.
• Folder Management – choose where BT Billing Analyst stores its data, allowing multiple users to access the same information.
• Create Cost Centre Projects – create separate projects for each Cost Centre, allowing you to analyse and review the costs for each Cost Centre in isolation.

The BT Billing Analyst suite also includes the following programs:

• Bespoke Report Generator – create your own reports, using any filters you choose, that can then be saved and run against any bills.  Output reports to CSV or Microsoft Excel files.
• Scheduler – select multiple reports from BT Billing Analyst and include them in a single batch that may be run in one go, at any point in time, against any bills you choose.
  Automatically output these reports to CSV, Excel or a printer, or set up a distribution list to automatically email your chosen recipients.
• Trend and Budget Tracker – set up budgets for your intended spend on communications and compare that budget with your actual spend over time, enabling you to exert greater control over your communications costs.
  

To use BT Billing Analyst, you must be a BT Business OneBill customer in the UK, Channel Islands, Isle of Man or Republic of Ireland. You'll need a PC with the Regional and Language options set to English, United Kingdom.

1. Right-click the link below and choose Save as.
2. Download the file to a temporary folder on your computer.
3.  If you’ve already been using BTBA, make sure you back up all of your files.
4. If your PC doesn’t extract zip files automatically, use Winzip or similar.
5. Having extracted the files, select and run the setup.exe file.
6. The first time you use BTBA you’ll need to register the account to activate the software.

Download the latest BT Billing Analyst software - 5.00.0007 2 - expires 31 March 2026 (ZIP, 30.2MB).

BT Billing Analyst user guide (PDF, 2.3MB).

Reinstall BTBA every year

You need to reinstall the latest version of the BTBA software by the end of March each year. For uninterrupted access, we recommend reinstalling the software before the March deadline.

BTBA user guide (PDF 2.3MB).

BTBA quick user guide (PDF, 109KB).

Frequently Asked Questions about BTBA (PDF, 142KB).

Contact our helpdesk at evolutiononline@bt.com

For further help please email One Future Communications at support@onefuture.co.uk