How do I back up & restore my BT Business Hub settings?

BT Business Hub 5

The Business Hub 5 lets you back up and restore your settings. You can do this using the following guide -

To Back up

1. Open a new browser and go to http://btbusinesshub.home.
2. Click on Advanced Settings.
3. Log in with your Hub router ADMIN password.
4. Click on Continue to Advanced Settings.
5. Click on System.
6. Click on Back-up/Restore tab.
7. To make a back-up copy of all your Hub's settings, click on Back-up, then select where you'd like to save your file (e.g. Desktop). (NB - There is no confirmation that back up has been completed).
8. Check the back-up file has downloaded correctly to the destination (e.g. Desktop) on your PC/device.

To Restore

1. Go to http://btbusinesshub.home.
2. Click on Advanced Settings.
3. Log in with your Hub router ADMIN password.
4. Click on Continue to Advanced settings.
5. Click on System.
6. Click on Back-up/Restore tab.
7. To reset your Hub to settings that you've saved before, click on Browse to find the set-up file on your computer. Open the file to populate it in the browse field of the router then click Restore.
8. NB - The restore may generate an 'additional log on details may be required' type message on the PC/device. Please ignore this and allow the restore to complete. The process could take up to 5 minutes.
9. If you are having problems with the restore, try again but this time connect the yellow Gig Ethernet cable between the Hub (yellow sockets on the rear of the device) and the PC/device. This will bypass the wireless signal and give a direct connection.

BT Business Hub 3

The BT Business Hub 3 also has this facility to back up and restore your settings -

1. Open your web browser and type in http://btbusinesshub.home
2. Click on Settings.
3. You will be asked to enter your admin password.
4. Click on Advanced Settings.
5. Click on Continue to advanced settings.
6. Click on System.
7. Click on Back-up/Restore.
8. To make a back-up copy of all your Hub's settings, click on Back up, then select where you'd like to save your file.
9. To restore your Hub to settings that you've saved before, click on Browse to find the set-up file on your computer, then click Restore.
10. You'll receive a warning. Click Continue. When the restore has completed you'll be returned to the home screen.

Note: Restoring your hub will restore all information except for the main password and wireless password, which you will need to re-enter separately.