From 1 April 2025, we’re increasing the standard monthly charge of some selected services by 6% as outlined in your contract terms and conditions.
What does the price increase mean for me?
Cloud Work
Customers who purchased Cloud Work on or after 1 December 2024 will receive a 6% price increase in April 2025. Licences purchased before that date will receive a CPI+3.9% increase.
Teams Phone Direct Routing
Customers who purchased Teams Phone Direct Routing services on or after 1 July 2024 will receive a 6% price increase in April 2025.
Teams Phone Operator Connect
Customers who purchased Teams Phone Operator Connect subscriptions, before 2 September will receive a CPI +3.9% price increase in April 2025.
Customers who purchased Teams Phone Operator Connect subscriptions on or after 2 September 2024 will receive a 6% price increase in April 2025. Subscriptions purchased before that date will receive a CPI+3.9% increase.
You can check your terms and conditions in BT Business Terms.
To learn what your price increases will be, find your services below.