General domain name enquiry

Use this form if you have a general enquiry about domain names; if you want to transfer a domain from one BT account to another; or if you want an update on an existing order.

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(e.g. yourname@anotherdomain.com)
(eg. WM12345678 or VP12345678, this can be found on your bill)
(eg yourdomain.co.uk). If more than one, please add to 'Details of your enquiry'

Please note: If you're transferring a domain from one BT account to another:

  • In the 'Details of your enquiry' field above, give us the BT account number for the account your domain is currently registered to and the one you want to transfer it to.
  • In the fields below, give us the answer to your security question for the account the domain is currently registered to and the one you want to transfer it to.

Thank you for your enquiry. We will respond to your enquiry as soon as possible. Please make a note of your enquiry reference number and use it in further correspondence.

Your enquiry reference number:

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