The Scottish Government Fixed Telephony Services framework is a multi-supplier agreement for the procurement of telephone calls and lines, including line rental for government organisations in Scotland.
The framework gives you a fixed cost for all of your lines - inclusive of voice calls and with zero installation charges - reducing the cost of your phone bills and making them simpler to manage.
A fixed, predictable cost for all of your calls and lines spend make it easier to budget. NHS Scotland has already benefited from a 30% reduction in costs.
The Scottish Government Fixed Telephony Services framework reduces the cost and time of procurement. You can also order our services on a site-by-site basis so you can tailor the your telephony services for each site.
We have a number of MIS (Management Information System) tools to help you monitor, manage, and report your rental, usage, and capacity.
BT Total Care Maintenance gives you a guaranteed 4-hour response to any telephony faults, with a 24-hour fix target, 24/7/365, at no additional cost.
All outbound fixed-to-mobile calls are included within the quarterly rental.
Buy from any of our CCS frameworks and avoid the cost and time penalties of going through a formal tender. We keep things simple for you with clear pricing, service levels, and terms and conditions.
Speak to your BT account manager or email our dedicated frameworks helpdesk at firstname.lastname@example.org
Or call us on 0800 328 8077.
CCS brings together policy, advice, and direct buying; providing commercial services to the public sector and saving money for the taxpayer.