Scottish Government Fixed Telephony Services framework

This framework can reduce the cost of your phone bills and make them simpler to manage. Our solution provides a fixed cost for all of your lines inclusive of voice calls and with zero installation charges.

The Scottish Government Fixed Telephony Services framework is a multi-supplier agreement for the procurement of telephone calls and lines, including line rental for government organisations in Scotland.

The framework gives you a fixed cost for all of your lines - inclusive of voice calls and with zero installation charges - reducing the cost of your phone bills and making them simpler to manage.

Reduced voice costs

A fixed, predictable cost for all of your calls and lines spend make it easier to budget. NHS Scotland has already benefited from a 30% reduction in costs.

Easy to buy

The Scottish Government Fixed Telephony Services framework reduces the cost and time of procurement. You can also order our services on a site-by-site basis so you can tailor the your telephony services for each site.

Management tools

We have a number of MIS (Management Information System) tools to help you monitor, manage, and report your rental, usage, and capacity.

Enhanced service levels

BT Total Care Maintenance gives you a guaranteed 4-hour response to any telephony faults, with a 24-hour fix target, 24/7/365, at no additional cost.

Reduced corporate mobile spend

All outbound fixed-to-mobile calls are included within the quarterly rental.

It’s easy to order BT services from CCS frameworks

Buy from any of our CCS frameworks and avoid the cost and time penalties of going through a formal tender. We keep things simple for you with clear pricing, service levels, and terms and conditions.

 

 

 

For information about our framework agreements

Speak to your BT account manager or email our dedicated frameworks helpdesk at ccsframeworks@bt.com

Or call us on 0800 328 8077.

We are a Crown Commercial Service supplier.

CCS brings together policy, advice, and direct buying; providing commercial services to the public sector and saving money for the taxpayer.

Find out more about CCS

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