​Milton Keynes University Hospital NHS Foundation Trust case study

​A BT and Cisco solution helps Milton Keynes University Hospital operate at peak performance

New network promises greater productivity

When Craig York became associate director of IT at Milton Keynes University Hospital, the meaning of ‘doctor, heal thyself’ was suddenly clear. So, faced with ailing, unreliable networks and schizoid voice switches, he sought someone to help sort things out. Someone with knowledge and experience of get-well projects in healthcare IT.

A BT professional services team recommended a Cisco solution. The business case suddenly added up; not only for now but also for the digital future. Immediate benefits include collaboration technology for doctors and multidisciplinary teams. And the stage is set for the introduction of digital clinical apps.

Ideas like unified communications and paperless working seemed in the realm of science fiction. Now clinicians can instantly and securely access the data and apps they need to work efficiently.

Craig York, Associate Director of IT, Milton Keynes University Hospital NHS Foundation Trust

Fast facts

  • Need to update voice and data network technology
  • BT business case showed potential savings of £11 million
  • New fixed and wireless Cisco LAN and server-based voice platform
  • Unified network with no downtime that’s simpler to manage
  • Supported introduction of productivity tools like Cisco Jabber®
  • Wireless network helping accelerate introduction of new clinical apps

Ask the experts

BT professional services unified communications consultancy can help evaluate the business benefits of improved communication and collaboration, as well as determine the best and fastest deployment strategy.

Better collaboration

The new network at Milton Keynes University Hospital has seen the introduction of productivity tools like Cisco Jabber®. Part of the BT One unified communications portfolio, this means doctors can work more efficiently. They can, for example, see when colleagues and nurses are available and connect through voice, video and instant messaging.

Highly available network

The new Cisco-based hospital infrastructure features 10Gbps fixed and wireless local area networks with a server-based Cisco Unified Communications Manager voice platform from the BT One Enterprise portfolio. Using advanced features like Cisco CleanAir® Express technology, the wireless network has enhanced performance right across the entire campus.

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