Millions of people rely on essential public services, but their needs are changing. People are living longer. Demand for social care is rising. More people need more resources. And increasingly, many of us are choosing to communicate using social media. Local government organisations are looking for new approaches to help them improve and manage customer relationships; collaborate with colleagues, partners, and suppliers; integrate health and social care programmes; and achieve efficiency and cost savings.
We believe that technology has a role as a facilitator of the transformation needed to meet these challenges. We chose the word ‘facilitate’ carefully, because the real power is in what our technology helps people to do: make lives better.
Transform your organisation, services and delivery
Today’s always-on, want-it-now world is being driven by mobilisation. People want the ability to work wherever, whenever, and however it makes sense. But they need the devices and technology that can help them to collaborate so they can balance their workload, manage their diaries, and stay productive.
Fully integrated communications are your first step towards increasing collaboration. You’ll have the tools and technology that make it easier to work with your colleagues, partners and suppliers, and engage your citizens and communities.
Bringing together your voice, video, and data over a single network can help to make your communications work harder.
Create better relationships
Collaborative technologies support teamwork by allowing staff to interact in real-time. People can send messages and share files. Pool expertise and make faster decisions. Meet deadlines and roll out projects faster and more successfully.
New ways for citizens to contact you
Fully integrated communications can also help you to develop more interactive relationships with your citizens.
Creating smarter places
Harnessing local data to enable local government to make better improved decisions, such as synchronising public transport systems and managing everything from traffic flows to waste, affords huge opportunities to transform services.
So-called smart cities (Milton Keynes, for example),have the potential to save energy and reduce carbon emissions, through initiatives such as solar powered community energy banks and smart control of lighting and heating.
At BT, we’re working on a number of exciting initiatives to open up new possibilities.
Health and social care integration
It’s our belief that technology has a role to play in integrating health and social care – a key aim of sustainability and transformation plans.
We can help you:
We’re already helping a number of organisations to meet these challenges through the appropriate use of technology.
Share information safely and securely
Heathcare organisations have a duty to protect patients’ data. You need to look at the way you collect, process and store information to make sure you comply with regulations. You also have a duty to protect data from ever increasing cyber-attacks and security breaches. Protect your highly sensitive information with BT Security.
It’s not just our network
Whatever you want from your connectivity, our market-leading network services can connect you to your patients, colleagues, suppliers, and the world. Designed as the foundation for a unified communications strategy, our fixed, mobile and wi-fi reach allows you to bring your voice, video, mobile, and conferencing services together, effortlessly.
But that’s only half the story. Our experience in working with healthcare organisations is extensive. We have the knowledge, people and know how to help you to transform how you deliver services.
Mobile apps in the Public Sector are encouraging people to do more for themselves. Read how BT is transforming public services.Read More
Wales and West Housing take us on a journey, showing how our technology has not only transformed the way they work, but also the lives of their residents.Read More
Read a case study to see why BT created BT South Tyneside Limited to provide services including ICT, contact centres, HR, and financial.Read More
Read a case study to see how BT helped Norfolk County Council be one of the first local authorities to complete the PSN on-boarding process.Read More
Read a case study to see how the UniCORN Partnership with BT provides joined-up public services at less cost.Read More
To find out more, please call us