Public sector framework agreements

Framework agreements, approved and managed by the Crown Commercial Service, are a quick and simple route to getting access to all the services you need in the Public Sector, at a competitive price.

We have over 20 years’ experience providing services to Public Sector organisations including the NHS, education, and central and local government.

Certain frameworks offer a Direct Award capability. You can procure products and services from our catalogues using pre-agreed terms and conditions, avoiding the need to place a tender.  Choosing a framework agreement simplifies procurement, reducing time and costs.

Why choose BT?

  • Vast range of services available from across our portfolio.
  • Your BT Account team has in-depth knowledge of your sector.
  • Specialist frameworks helpdesk for help and advice.

Use our frameworks for all your communications and technology needs, including voice and data connections, mobile, unified communications, and security.

Our Public Sector frameworks

Network Services 2 framework

The Network Services 2 framework (RM3808) provides access to network and telecommunications services with a catalogue for Direct Award orders.

Read more about the Network Services 2 framework.

G-Cloud 11 framework

The G Cloud framework (RM1557) lets you buy cloud-based services from a catalogue, ‘Digital Marketplace’, with standard service levels, terms and conditions.

Read more about the G-Cloud framework.

Technology Products 2 framework

The Technology Products framework (RM3733) simplifies how you can buy commodity technology products, both hardware and software.


Read more about the Technology Products 2 framework.

Technology Services 2 framework

The Technology Services 2 framework (RM3804) focuses on Public Sector customer ICT service requirements, providing services at all Government security classification levels.

Read more about the Technology Services 2 framework.

HSCN Access Services

HSCN is the Health and Social Care Network. The HSCN Access Dynamic Purchasing System (RM3825) provides a route to market for health, social care, and related customers, to procure access to the HSCN.  It can be used to procure connectivity, closely related services, and support with transition and implementation.

Read more about HSCN Access Services.

Digital Outcomes & Specialist 4 framework

The Digital Outcomes & Specialist framework (RM1043.6) enables you to buy, design, build, and deliver digital outcomes by procuring specialist software development resource.

Read more about the Digital Outcomes & Specialists framework.

The Westminster framework

The Westminster framework agreement is a new way of procuring services that can offer you up to 25% savings against traditional contracted IT services.

We’re currently providing public sector organisations across London with exceptional cost savings in line with Government cost-cutting targets.

Read more about the Westminster framework.

Scottish Government Fixed Telephony Services framework

This agreement can reduce the cost of your phone bills and make them simpler to manage. Our solution provides a fixed cost for all of your lines inclusive of voice calls and with zero installation charges.

Read more about the Scottish Government Fixed Telephony Services framework.

UniCORN Partnership

The UniCORN Partnership allows Public Sector organisations in Surrey, Berkshire, Kent, East Sussex, West Sussex, Hampshire, Wiltshire, Buckinghamshire, and Oxfordshire to buy products and services leveraging the combined buying power of all UniCORN Partners.

Read more about the UniCORN Partnership.

For information about any of our frameworks …

Speak to your BT account manager or email our dedicated frameworks helpdesk at

Or call us on 0800 328 8077.

For information about our framework agreements

Speak to your BT account manager or email our dedicated frameworks helpdesk at

Or call us on 0800 328 8077.

General Data Protection Regulation (GDPR) Notice

Following CCS Procurement Policy Note (PPN) 03/17 and subsequent update, BT has issued a GDPR CCN to Customers who have entered into Call Off Agreements with BT under a Framework.

If you have not received a copy of the GDPR CCN or you wish to discuss, please contact

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