Local solutions for the public sector

Using technology to improve public services in Wales

Get in touch

Chat now

We’re helping make lives better in Wales

We have teams across the country working with local organisations to connect them with their citizens

We’re on a mission. We want to make lives better for people across Wales by helping public sector organisations deliver real value.

And we’re already doing it. Right now we’re helping to drive digital transformation in teams throughout Wales. We do this by providing a dedicated space for innovation, sharing our digital skills, and working in new ways to support fast-turnaround projects

What’s more, we’re speaking your language. Since 1994, we’ve had a voluntary bilingual policy. And we have a dedicated Welsh-language service team at EE, too.

Find out how we’re helping organisations like yours

Giving Wales and West Housing’s residents a life-changing connection

Wales & West Housing has used our technology to transform the way they work. And change the lives of their residents.

UEFA Champions League final

In 2017, Cardiff hosted the UEFA Champions League final, broadcasted live to over 220 million people worldwide.BT Sport played ts part in this great sporting event.

UEFA Cup in Cardiff [5.74MB]

Helping Swansea University achieve academic excellence

Swansea University needed a platform to protect their Datacentre and Campus Environments from Malware, and secure their Internet connections.

We provided them with a new solution: Software Defined Access-Wireless deployment, meaning the Controller and APs are integrated into the LAN Fabric. This technology allows them to provide a world-class, scalable and secure network infrastructure, and deliver service excellence.

The technology is helping them to achieve their vision: creating a stimulating, challenging and rewarding university experience in a world-class learning community.  

How we can help to manage and secure your ICT portfolio

Public Sector Broadband Aggregation – PSBA

PSBA is a Wide area network (WAN) connecting public sector organisations in Wales. 123 organisations are connected to the network including 22 local authorities, Bluelight, Education and a number of smaller organisations.

PSBA website

Articles

Superfast Cymru - one of Europe's most outstanding digital roll-outs

Approximately 733,000 premises across Wales have access to fast fibre broadband, thanks to our hard-working engineers. This new digital infrastructure brings a wealth of opportunities to business across Wales, and to the Welsh economy as a whole.

Superfast Cymru article

Customer experience: what's hot and what's not in 2019?

Dr Nicola Millard is our Head of Customer Insight and Futures. In this article she examines the key trends that are shaping customer behaviour in 2019, and what you should be doing to ensure you stay ahead.

Customer Insight 2019
Frameworks

We are a Crown Commercial Service supplier for Public Sector Frameworks

Our presence on national and local government procurement frameworks means you can reduce procurement time and costs

Events

Investing in Swansea's future

In recent years, we've quadrupled the size of our customer contact centre in Swansea. We're committed to maintaining and improving our levels of customer service and our operation in Swansea is a key part of that commitment.

Investment in Swansea