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PUBLIC SECTOR

Technology Services 2 framework

Providing services at all Government security classification levels

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The Technology Services 2 framework (RM3804) focuses on Public Sector customer ICT service requirements, providing services at all Government security classification levels.

Lot 1 Technology strategy and service design

For developing or enhancing ICT strategy and service design, this lot provides access to the specialists that are able to help. Everything from business capability assessments through to the specification of the applications and toolsets to deliver ICT services.

Lot 2 Transition and transformation

For implementing ICT strategy or services, site relocation or transition from a current services agreement; this lot provides all of the transition and transformational activities required, including legacy service decommissioning.

Lot 3 Operational services

This lot is for all operational service needs in four distinct service groupings:

3a. End User Services

3b. Operational Management


3c. Technical Management

3d. Application and Data Management

Lot 4 Programmes and large projects

For large programmes or projects, particularly with high financial investment. All aspects of the above lots are included in this offering, as well as the ability to deliver programmes and projects at the Secret and Top Secret government security classification, split into two sub-lots:

4a. Government Official security classification

4b. Government Secret and Top Secret classifications

How to order BT services from CCS frameworks

Use direct award under the framework and avoid the cost and time penalties of going through a formal tender. We keep things simple for you with clear pricing, service levels, and terms and conditions.

Contact the account team for your government sector through the dedicated BT frameworks helpdesk to talk through the details and place your orders.

Find out more about CCS frameworks.

Get in touch with BT today

If you have any queries about the digital technology services we offer and how to buy them, we’re ready to help.

You can call us on 0800 328 8077. We’re here to help Mon-Fri 9am-5pm (not bank holidays).

You can also email our dedicated BT framework helpdesk.

Already have a BT account team? Please get in touch for support dedicated to you.

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