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Included as standard

Call Essentials Call Plan

Call Essentials is a free call plan that allows you to add unlimited UK calls, international direct dial call packages and you’ll receive 100 free minutes a month if you have a standard phone line or a Featureline. 

Optional extras

Get unlimited UK calls for £10 a month

Covers calls to UK landlines and mobiles for up to an hour each.

Just 3 short calls a day to UK mobiles more than covers the cost of this package.

Add an International Direct Dial call package

2500 direct dial minutes to most international landlines for just £10 a month.

Some countries are not included – see country exclusions.

Why BT Business?

Unlimited UK calls for just £10 a month
With over 900k customers, more businesses trust us with their communications
24/7/365 online fault reporting and service status for your area
1000s of business lines are brought back to us each month

Things you should know

The small print

There is no charge for BT Business Call Essentials

24-month minimum period.

100 minutes of free calls to UK landlines and mobiles on every line every month ( the free minutes don't apply to a Value phone line).

Includes calls of up to 60 minutes to fixed UK (01, 02, 03, 05 - where charged at G21 rates) and 0800 numbers, and calls from Northern Ireland to fixed destinations in the Republic of Ireland. Plus UK fixed to UK mainland mobile calls (excludes calls to specialised numbers and some other rates).

UK Unlimited call package

If your call lasts longer than an hour then you pay by the minute (but you can start the hour again by just hanging up and calling back).

You'll find the call rates to UK landlines, mobiles and international destinations in the BT Price List.

24-month minimum period.

If you end your call package within the minimum period, you’ll have to pay a charge for finishing early. The charge is equal to 50% of the outstanding monthly charges from when you finish the call package to the end of the minimum period.

International Direct Dialled call package

The BT Business IDD call package includes 2500 fixed IDD minutes (excludes IDD mobiles and some IDD countries) for just £10.00 a month on each line.

24-month minimum period.

If you end your call package within the minimum period, you’ll have to pay a charge for finishing early. The charge is equal to 50% of the outstanding monthly charges from when you finish the call package to the end of the minimum period.

Check the BT Price List to see which lines and services you can include in the Call Plan. Applies to each line that you include in the Call Plan, except for Value lines.

Contact us

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