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0800 028 2075.

We're available 8am-6pm Monday to Friday.

You can choose our BT Business Broadband bundles

You'll need an new BT line to get BT Business Broadband. Your current line is not suitable for us to install broadband only.
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0800 028 2075

Monday - Friday 08:00 - 18:00


0845 600 6156

Monday - Sunday 08:00 - 20:00


0800 800 154

Available 24/7

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Monday - Friday I 08.00 - 18.00

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Monday - Friday | 08:00 - 18:00

What you get with BT Halo for business

Guaranteed connection with broadband backed by EE’s 4G network

Discounted Complete Wi-Fi to give you guaranteed signal across your workplace

Expert setup and 24/7 tech support available when you need it

A digital phone line that you can use from anywhere

The dream team of devices delivering unbreakable broadband with BT Halo for business

BT Smart Hub 2

Smart Hub 2

  • Our most powerful hub yet
  • Connect multiple people and devices with speeds of up to 900Mbps
  • Minimum speed guarantee 
BT Complete Wi-Fi dics

Complete Wi-Fi

  • Add Complete Wi-Fi to your package
  • Seamless coverage guaranteed
  • No need to change passwords as you move
BT Hybrid Backup

Hybrid Connect

  • Automatically switches to provide 4G backup
  • 4G over EE’s network
  • Comes with our Always Connected Guarantee
Image of digital phone

Digital phone line

  • Make and take calls from your smartphone
  • Keep your number for life
  • No extra monthly cost

Expert setup and support, with BT Halo for business

One of our experts can visit your workplace and help you make the most out of Complete Wi-Fi. And our BT Halo for business customers get this for free as standard. Just select the option for expert setup when you place your order. 

Plus our BT Halo for business customers have 24/7 remote IT support available.

Complete your package with BT Halo for business 1+

BT Halo for business 1+

One provider means less hassle

Get total reliability with BT Halo for business and Complete Wi-Fi. Plus go one further and add security to complete your package for extra piece of mind.

Secure business backup by Acronis backs up your data to the cloud and it comes with antivirus protection to help stop common threats.

Chat or call us now to find out more

Your business is our business

4 reasons to go with BT: Make your worklife easier

Always-on support - BT Halo for business customers can report faults online, via WhatsApp – or chat with our experts. We’re here 24/7 to help keep your business running smoothly.  

Committed to the future - our bundles come with the option of a digital phone line for no extra monthly cost, so you can futureproof your business.

Better benefits - bundle customers get exclusive discounts on not just one, but five BT mobile plans.

Basic necessities - broadband customers get a minimum speed, guaranteed. And our BT Halo for business customers stay always connected with Hybrid Connect, or get money back.

Customer focus: The customer is king

We make sure our business-owners are kept focused on their job at hand, with smart features like Nuisance Call Blocking and a brand new Digital Cordless Phone, giving you more time to make sales.

Plus, with free Guest Wi-Fi, your customers will want to stick around for longer too.


Man serving a customer in a busy shop

Personal services: Keep it professional

Offering up personal services with a professional touch, put your clients on hold while you’re busy to ensure you don’t drop that important call.

You can even extend your connectivity with our wi-fi discs to make sure you’re always connected in your place of work.


Woman ona phone working in a shop

Freelancers: Experience real job freedom

Our digital lines come with the strongest fibre available in your area to get your high-definition files uploaded quickly, and with our Hybrid Backup you know that if your fibre ever fails, your uploads won’t.

Plus, wherever your job takes you, your digital number stays with you.

Woman working from home using laptop

Skilled tradespeople: Work smarter

Our existing business customers adopted the digital line to ensure they had a landline number they could use when out on jobs, for a more professional look.

The app also allows them to read their messages in loud environments with smart Voicemail, set their out-of-hour services to divert to mobile remotely or switch to Voicemail when work's over.


Man using a device in a vehicle at night

Work on the go

If you’re eligible, our bundles come with the option of a digital phone line for no extra monthly cost. It lets you make and take calls on your business number, from your smartphone – so you can stay connected with customers and colleagues, wherever you are. 

Our broadband bundles come with up to £10 off per month off BT Mobile business plans. Call us now to find out more.

FAQs for BT Halo for business

How quickly will BT Halo for business be connected?

Choose a BT Halo for business bundle and you can have next day 4G connection

That’s because our bundles include Hybrid Connect – the internet back-up only available with BT Business.

As soon as you place your order, we’ll send your Hybrid Connect out to you.

So you can be up and running using 4G the very next day. Even before your fibre broadband’s been connected.

If you're switching from another provider, our minimum lead time to install a new connection is 10 working days.

How easy is it to switch to BT Halo for business?

Very easy. You choose when you want the switch to happen, and we’ll take care of switching for you – hassle free.

Your current phone line will keep working until your new digital phone is up and running. We'll tell you when to plug in your new phone, which will start the transfer of your phone number onto your new digital phone line.

There will be a short period when you stop getting calls, but in most cases this will be less than 20 minutes.

And to make things even easier, you can also manage your new digital phone line from your mobile – just download our app to get up and running.

Can I transfer my existing number to a digital phone line?

Yes. If you already have a phone line, you can transfer this number over to your digital phone line when you switch. So you can keep your number – even if you’re moving to a new area.

And if you move again, you can keep using the same number for life.

What benefits will a digital phone line give me?

Our digital phone lines are new technology designed for small businesses. By connecting over the internet instead of using traditional copper wiring, digital phone lines give you a more flexible way of working, both now and in future.

Here are just some of the benefits of choosing a digital phone line from us:

  • Make and take calls on mobiles
  • We'll automatically block unwanted calls from nuisance numbers
  • Keep your number even if you move to a new area
  • Convert your voicemails to text to keep a record of them
  • Get mobile alerts when there’s a new voicemail
  • Manage account and features online
Are digital phone calls reliable?

Yes. Because we’ve bundled our business digital phone with our best ever fibre broadband and our latest hub, we can make sure that your digital phone calls are prioritised to guarantee quality.

Things you need to know

Terms, conditions and legal stuff


Prices exclude VAT of 20%.

Your service is subject to terms and conditions found at under the Broadband and internet and Mobile services sections. You will be subject to a minimum contract term and at the end of this minimum contract term you will pay the full standard price – see Section 59, Part 2 and Section 10b of the BT Price List found at

You will incur a £125 charge for a new line or £20 for reactivation of an existing line or for taking over a working line. There is no charge to switch your line to BT from another supplier. Depending on your site and subject to any survey, you may incur excess construction charges – see Section 45, Part 1 of the BT Price List found at

By signing up to Cloud Voice Express your existing BT PSTN service will terminate. Once terminated, BT may not be able to re-instate your PSTN service on the same commercial terms as you may previously have had.

Cloud Voice Express does not guarantee the ability to make calls to emergency services at all times.

Mobile speeds vary by location, coverage and demand.

Fixed Price Guarantee

Fixed price guaranteed for the duration of your minimum contract term and applies to your monthly bundle price and monthly mobile price only. Excludes all other services such as add-ons or out of bundle charges.


We have a compensation scheme for those rare occasions where something goes wrong, and there are delays in putting it right. See information on compensation scheme at

Hybrid Backup and Always Connected Guarantee

If your Hybrid Backup or 4G Assure service fails to activate within 30 minutes of you reporting a fixed line fault to us, leaving you without a broadband connection, you can claim a one-time credit of £60 to be added to your bill.

To be eligible, you must report a fixed line failure in the correct manner. You’re restricted to one compensation claim during your contract term. Credit will be applied once the fixed line fault is resolved.

Hybrid Backup and next day set connection

We deliver Hybrid Backup the next day if your order is placed by 12pm Monday to Friday and you pass credit checks. Orders placed at the weekend will be delivered on Tuesday, or Wednesday for bank holidays.

Complete Wi-Fi Money back guarantee

The Complete Wi-Fi Guarantee is valid for a period of 6 months from the Service Start Date. The Complete Wi-Fi Guarantee will cover the main building at your site, but will not cover any Broadband faults or any outbuildings or extra sites. If your Complete Wi-Fi fails to provide a strong signal, BT may send you up to five additional Wi-Fi Discs. If you have three or more Wi-Fi Discs, you can request for a BT engineer to visit your Site to maximise performance. If your Complete Wi-Fi still fails to provide a strong signal, you will be entitled to cancel the Complete Wi-Fi add-on during the guarantee period and claim a refund of up to a maximum of 6 months’ previous Charges for the Complete Wi-Fi add-on. If you cancel the Complete Wi-Fi add-on under the Complete Wi-Fi Guarantee, your BT Broadband plan will continue unaffected. You must return all Wi-Fi Discs to BT.

For full terms and conditions, please refer to the BT Business Broadband, Superfast, Ultrafast and Hyperfast Schedule to the General Terms

Speed Promise

Before your service starts, we will provide you with the Minimum Guaranteed Access Line Speed and an estimate of the upload and download speed you may expect. If after 10 days from the start of your service your speed is regularly at or below this speed, you may contact BT and BT will try to fix it. If BT is unable to fix it within 30 days, you can terminate your service without paying any charges (other than for any service already received) but you must return any BT Hub. Please see minimum guaranteed download speed for more information.

BT Sport

TV license and latest Android, Window or iOS operating system required. App is for your personal, non-commercial use in the UK.

UK’s largest Wi-Fi network

You can get onto our Wi-Fi as long as you're in one of our Wi-Fi hotspots and your device has wireless internet.


Several factors can affect your speed (such as distance to the street cabinet). To check the speed at this location visit: Not all lines in Ultrafast enabled areas can support the Ultrafast service.

Speed Estimates

The speed ranges we show are estimates based on business peak time between 12.00 and 14.00. The estimates take into account congestion on the network at these times. Your actual broadband speeds depend on a number of factors, including distance from the exchange, your equipment, the quality of your line, the number of people connected at the same time, and whether Wi-Fi is being used. It can take up to 10 days for your line to settle at its maximum stable speed.

Keep the same number for life

Subject to having a Cloud Voice Express service with BT. BT has the right to cease your number in certain circumstances. See the Cloud Voice Express terms at under the ‘IP Communications’ heading for details.

Unlimited calls on Cloud Voice Express

Calls to UK landlines and mobiles are free for up to an hour. If your call lasts longer than an hour, then you pay by the minute. Simply hang up the call and call back within each hour. You'll find the call rates to UK landlines, mobiles and international destinations in Section 56, Part 18, Subpart 12 of the BT Price List. See your terms and conditions for more information found at under the ‘IP Communications’ heading.

Enhanced IT support

Enhanced IT support included with Enhanced broadband only.

Wi-Fi calling on mobile

Wi-Fi calling requires a compatible device and Wi-Fi connection. All calls or texts charged as per your BT Business Mobile plan. BT Wi-Fi on the London Underground, provided by Virgin Media.

4G calling on mobile

4G calling requires a compatible device and 4G connection.


5G coverage, plan and compatible device needed. 5G on BT Mobile is available in 160 large towns and cities, including the busiest parts of Belfast, Birmingham, Cardiff, Coventry, Edinburgh, Leicester, London, Manchester.

Cloud Voice Express app

The Cloud Voice Express app requires the latest iOS or Android operating system and an internet connection. 

Next day mobile replacements

Next working day mobile phone replacements are for in-warranty faults only.

Expert Set Up

Free visit is for a 60 minute duration only. To receive a free 60 minute site visit with your Halo package, you must select it at point of sale. After this, it’s a standard £60 charge. We have up to 3 months from the time your order is placed to fulfil your expert set up order, and it is offered free at our discretion. We have the right to cancel this at any time. Engineer can refuse entrance onto site if they feel unsafe at any time.

Only available in mainland UK. Full engineer job list can be found here: BT Expert Setup. Subject to the BT Expert Set up T&Cs.