We’re so confident in our network performance and latency that we even provide guarantees within our service level agreement (SLA). Check the details of our SLA here, it includes a <20ms UK and a <95ms Trans-Atlantic latency guarantee.
We provide the data here so that you can see our real network performance each month across various network routes. This page contains the results of round-trip delay, packet delivery and jitter measurements, which we perform between key locations on our BTnet (Internet Connect UK) backbone network, and to key locations on the networks of our strategic partners.
The following tables contain recent weekly and monthly average inter-regional delay values (in ms), percentage packet delivery values, and average jitter (in ms) for the BTnet backbone network.