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Order status :
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Order number : {{props.orderReference}}
Order number : {{props.groupOrderReference}}
Estimated completion : {{orderTracker.EstimatedDateCompleted}}
Order progress-step {{milestoneCount}} of 5
- ORDER RECEIVED
- ORDER CHECKED
- ENGINEER APPOINTMENT
- EQUIPMENT DISPATCHED
- COMPLETED
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Delivery address
{{delivery.DeliveryAddress}}Site contact
{{delivery.SiteContact}}Carrier details
{{delivery.Carrier}}Tracking ID
{{delivery.TrackingID}}Estimated delivery date
{{delivery.DeliveryDate}}Sent
{{delivery.DispatchDate}}{{appointmentTitle}}
Engineer appointment
Appointment status: {{appointment.Status}}Installation address
{{appointment.InstallationAddress}}Site contact
{{appointment.SiteContact}}Appointment details
{{appointment.AppointmentDetails}}Appointment date
{{appointment.ApptDate}}Time
{{appointment.ApptTime}}Missing an appointment
If you miss an appointment or if your site isn't ready for the engineer, you may need to pay a charge of £130.00 (excluding VAT). Missing an appointment could also delay the start of your service. So it's immportant you rearrange the appointment in advance if the time isn't convenientIf you need to change your appointment
If your appointment isn't suitable, please get in touch with us to change it. Just make sure you let us know by noon on the working day before the appointment. Change appointmentHelp with your order
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