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Order status : {{orderTracker.orderSummary.OrderMetaInfo.OrderStatus}} Order number : {{props.orderReference}} Order number : {{props.groupOrderReference}}

Estimated completion : {{orderTracker.EstimatedDateCompleted}}

Order progress-step {{milestoneCount}} of 5

  1. ORDER RECEIVED
  2. ORDER CHECKED
  3. ENGINEER APPOINTMENT
  4. EQUIPMENT DISPATCHED
  5. COMPLETED

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Delivery status: {{delivery.Status}} Track your delivery

Delivery address

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Site contact

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Carrier details

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Tracking ID

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Estimated delivery date

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Sent

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Engineer appointment

Appointment status: {{appointment.Status}}

Installation address

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Site contact

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Appointment details

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Appointment date

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Time

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Missing an appointment

If you miss an appointment or if your site isn't ready for the engineer, you may need to pay a charge of £130.00 (excluding VAT). Missing an appointment could also delay the start of your service. So it's immportant you rearrange the appointment in advance if the time isn't convenient

If you need to change your appointment

If your appointment isn't suitable, please get in touch with us to change it. Just make sure you let us know by noon on the working day before the appointment. Change appointment

Included in all our packages

Unlimited data usage

Broadband support 24/7

BT Business Smart Hub

New business phone

Guest WiFi

Complete call management