Configure Wi-Fi and Guest Wi-Fi settings for BTnet

To switch on your Wi-Fi or update your settings – including network SSID, visibility and availability – simply fill out the form below.

You’ll need to be an approved contact for us to make the changes to your BTnet service.

Need help completing the form? View our Wi-Fi settings help page.

Your BTnet service identifier number starting with FTIP or BTN
Would you like to make changes to your main Wi-Fi (SSID 1)?
Would you like to make changes to your Guest Wi-Fi (SSID 2)?

Need to set or change a Wi-Fi or Guest Wi-Fi password?

Call the BTnet support team on 0808 100 2440

Only change your settings if you’ve had advice from a relevant IT support person or you understand the impact of the changes in full.

We’ll make the configuration changes requested, but will not be accountable for behaviour of your network or connected devices.

Only the configuration options available with BTnet are shown.