Memorable customer experiences

Create a seamless and secure hybrid experience for staff with a range of solutions that connect and manage their devices, your system and cloud apps.

Memorable customer experiences

Create a seamless and secure hybrid experience for staff with a range of solutions that connect and manage their devices, your system and cloud apps.
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Existing customers0800 085 595709:00 - 18:00 | Monday to Friday

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Deliver operational excellence

Deliver operational excellence

  • Simplified operations

    Reduce the complexity and risk of your cloud-based network with a secure all-in-one solution that leaves you free to focus on your business-critical tasks.
  • Create great customer experiences

    Expand your communication channels and enhance your customer services.
  • Cut costs and boost revenue

    Drive down the cost of IT infrastructure and increase revenue through operational efficiencies.

Productivity tools for your workforce

Give your employees the tools to do more, from the office, at home, or out on the job. Discover productivity platforms and solutions to empower your workforce and enhance your hybrid working set-up.

Productivity tools for your workforce

Give your employees the tools to do more, from the office, at home, or out on the job. Discover productivity platforms and solutions to empower your workforce and enhance your hybrid working set-up.

Productivity tools for your workforce

Give your employees the tools to do more, from the office, at home, or out on the job. Discover productivity platforms and solutions to empower your workforce and enhance your hybrid working set-up.

Productivity tools for your workforce

Give your employees the tools to do more, from the office, at home, or out on the job. Discover productivity platforms and solutions to empower your workforce and enhance your hybrid working set-up.

*1 Genesys Cloud CX platform data May-July 2020 vs. May-July 2021

Leading contact centre reports 3% SMS growth in one year*

With such a rapid pace of change, building a sustainable future-proof cloud solution for your workforce is crucial to delivering best-in-class customer experiences. Our specialists have the technical skills, accreditations and sector-specific expertise to find the best cloud solution for your business.

Customer contact solutions

Create better experiences and touchpoints to deliver best-in-class customer services that result in more transactions and lower costs. Achieve operational efficiency with a centralised system of services, networks and cloud apps.

Hungry for improvement

As a company producing nutritious food for the health and social care sector, Apetito is an essential service to vulnerable customers. The ability to call into Apetito and place orders or report issues is vital. Find out how Apetito worked with BT to make connecting with their customers a piece of cake.

Hungry for improvement

As a company producing nutritious food for the health and social care sector, Apetito is an essential service to vulnerable customers. The ability to call into Apetito and place orders or report issues is vital. Find out how Apetito worked with BT to make connecting with their customers a piece of cake.

Hungry for improvement

As a company producing nutritious food for the health and social care sector, Apetito is an essential service to vulnerable customers. The ability to call into Apetito and place orders or report issues is vital. Find out how Apetito worked with BT to make connecting with their customers a piece of cake.

Hungry for improvement

As a company producing nutritious food for the health and social care sector, Apetito is an essential service to vulnerable customers. The ability to call into Apetito and place orders or report issues is vital. Find out how Apetito worked with BT to make connecting with their customers a piece of cake.

Why BT

We combine deep expertise with extensive capabilities in cloud, networking, security and creating unified communication solutions. We’ll help you define your strategy and provide end-to-end management to simplify your operations.

We’re people obsessed

We put your people at the core of all solutions so they get a more enjoyable digital, physical and secure experience, which means they can work more efficiently and generate more value for you.

You can rely on our network

Our network is trusted by thousands of organisations to keep them safe. And our experts can work with multiple technologies and legacy systems to create a single, secure network for your business, too.

We’re security specialists

We protect governments, critical national infrastructure and global corporations from more than 6,500 daily cyber-attacks. This gives us an overview of the complex security threat landscape, so our 3,000 security experts can help better protect your organisation.

We’re investing in your future

We’ve invested £2.5 billion in research and development over the last five years. And we’ve filed more than 10,000 patents since 1990, so we’re always pushing the boundaries of how we can help you achieve your goals.

We’re people obsessed

We put your people at the core of all solutions so they get a more enjoyable digital, physical and secure experience, which means they can work more efficiently and generate more value for you.

You can rely on our network

Our network is trusted by thousands of organisations to keep them safe. And our experts can work with multiple technologies and legacy systems to create a single, secure network for your business, too.

We’re security specialists

We protect governments, critical national infrastructure and global corporations from more than 6,500 daily cyber-attacks. This gives us an overview of the complex security threat landscape, so our 3,000 security experts can help better protect your organisation.

We’re investing in your future

We’ve invested £2.5 billion in research and development over the last five years. And we’ve filed more than 10,000 patents since 1990, so we’re always pushing the boundaries of how we can help you achieve your goals.