BT One Phone
Answer first time, every time. Wherever you are.
BT One Phone for Business
BT One Phone is the cloud-based phone system that lets customers get through to your team - first time, every time. Wherever they are. Everyone can link together all their phones and devices, taking the power of their office phone wherever they go. And you can manage the whole system through a single portal, which gives you the control and flexibility you need to succeed.
Connectivity in a league of its own
From the office to the pitch, read our case study on how BT One Phone helps a football club stay connected and in control.
Flexible working, a complex communications challenge.
There isn’t an organisation in the UK that hasn’t had to consider ‘flexible working’ in one way or another. ‘Flexible working’ is more than just a phrase – it’s a growing phenomenon and businesses need to make sure they are agile enough to keep up.
Watch BT One Phone in action
Be the business your customers expect
With our online portal, you can set-up call routing for your business. That way you can answer every customer call, no matter how busy things get. Route calls to specific teams, or based on people’s skills, so that they are always answered by the person best equipped to handle them.
Take control of your business mobiles
No matter how many mobiles there are in your business, our online portal gives you real-time control over them all. It’s easy to set up and remove users, and cancel and block SIMs. While a single voicemail for all devices makes it easier to stay on top of missed calls.
Small & medium enterprise customers
For our Small & medium enterprise customers you can call our dedicated team on the number below or take a look at our BT One Phone page for small and medium enterprise customers
0800 707 6320
Monday - Friday | 09:00 - 17:00
Things you need to know
First time, every time. Wherever they are:
Must be near the desk or mobile phone that is ringing, be able to safely answer the call and have sufficient mobile phone coverage.
Subject to credit check, business registration and a minimum term. Minimum period of service and Minimum Revenue Commitment applies. All onsite installations are subject to survey. Charges may go up during your plan. Terms and conditions apply. Full terms and conditions and Service Level Agreements (SLAs) can be found under the BT One Phone heading at business.bt.com/terms, under the Mobile Services dropdown.
Mobile Security is delivered by MobileIron Cloud, details can be found at https://www.mobileiron.com/en
Reports and usage information is updated every 60 minutes on the BT One Phone Portal.
Route calls to the person wherever they are
This presumes the person is either at a fixed phone or they have Mobile phone coverage.