BT Business

Local Government – Digital Organisation

Improve your operational effectiveness and reduce costs

Give your people the tools to do more, reduce costs and make citizens’ lives better

The challenge for local government to do more with less has never been greater. Rising demand for services, combined with the pressure from central government to reduce costs, mean digital transformation isn’t just an ideal – it’s a necessity.

At the heart of becoming a truly digital organisation is unparalleled connectivity, bringing people, applications and places together to achieve more and reduce costs. And we have the people, experience and solutions to make this a reality for your organisation.

Our background, capabilities and expertise mean we can help you every step of your transformation to a digital organisation.



We’re working with The Health and Social Care Network (HSCN) to help you transition across and become a digital organisation.


Meeting the challenges of digital transformation

How do you make the most of the opportunity to improve operational effectiveness and deliver more for less? And how can you seamlessly combine old technology with new?

We’ve got the expertise, as well as the solutions to help you improve your operational effectiveness.


Get faster speeds and additional bandwidth

Our IP Connect UK range offers a choice of access technologies, speeds and resilience options to fit with your organisation’s needs.

As well as reducing costs, the right network solution can help you match capacity to demand.


Move to cloud-based voice solutions at your own pace

Balance the need for new services with your existing infrastructure investments.

Our SIP Trunking solutions eliminate the need for separate phone lines, so you make immediate savings, while opening up opportunities to collaborate and work remotely.


Access the UK’s largest and fastest mobile network

Cut travel costs and increase your effectiveness with mobile networking.

Combined with our CESG-approved smartphones and tablets, and the latest mobility applications, your people have secure access to information wherever they are.


See digital transformation in action

Watch our videos to find out what Colm O’Neill, Managing Director of Major and Public Sector, thinks about how your organisation can benefit from digital transformation.

And see how a coherent IT infrastructure transformed the South Eastern Health and Social Care Trust’s ways of working.


How can digital transformation help the public sector? Hear Colm’s views.


See how technology helped change the day-to-day working of the South Eastern Health and Social Care Trust.

How is digital transformation changing the delivery of local public services?

In a recent BT and Municipal Journal survey of local government managers 83% stated that digital transformation was one of their top five priorities. They also highlighted the opportunities and challenges of making such a change to their business.

We collected all the feedback into a PDF – take a look to find out more.

Redefining neighbourhoods: beyond austerity


We recently attended the Association for Public Service Excellence (APSE) Conference, sharing a video report as part of a wider ITN Productions APSE programme called Redefining neighbourhoods: beyond austerity.

This programme explores what communities need to thrive in the future, and how BT can play a critical role in helping local authorities on the path to smooth digital transformation – delivering long-lasting benefits such as cost-reduction, flexibility and improved services to the community.

Watch our videos to learn more about the report we prepared for the ITN/APSE documentary, and how we’re helping local government shape new digital solutions to make citizens’ lives better.


Evolving the digital fabric of our neighbourhoods


See how digital transformation can help local councils drive better outcomes at lower cost


See what digital transformation means for local councils, their employees and their citizens


See how digital transformation can empower employees to deliver better frontline services at lower cost


See how digital transformation is helping
Milton Keynes Council make the lives of their residents better

Talk to us today to find out how we can help with your digital transformation.