BT Business

For the moments that really matter

The moments we share together at work help build important relationships. Sometimes – as you’ll discover in these videos – these moments can be life-changing.



“You're changing so many lives”

Francesca is an award-winning CEO. And she’s achieved her success against all odds. At age 16, she earned a place in Manchester City’s youth team and later won a soccer scholarship to play in the US. Then an injury ended her dream. Aged 18, she left home and headed to London with £10 in her pocket and the determination to make a better life.

A big inspiration in her life was Tyrone. The former footballer took Francesca under his wing, employing her as a youth worker. This proved to be a life-changing moment. Through her work, Francesca discovered that a lack of opportunities was preventing young girls from disadvantaged backgrounds from fulfilling their potential. Encouraged by Tyrone to use her sporting talents for good and with support from The Prince’s Trust, Francesca launched Goals4Girls.



The business runs a football programme offering coaching, qualifications and mentoring to young girls aged between 11 and 16. The scheme aims to help them to gain life skills and build their self-esteem. After reconnecting with Tyrone, who helped keep her going when she wanted to give up, Francesca won the Prince’s Trust Young Achiever Award 2016 in recognition of her work. The award celebrates young people who’ve turned their lives around with the help of the Trust and gone on to help others.

I’m passionate about giving young girls the encouragement and training they need, which is something I never had.


Working together: the report

Read our research report to discover the value of true connections and find out how to build them in business. In today’s changing workplace, insight and innovation like this could give your business the edge.


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